# Service campaign MSP63 MSP64 Dealer Letter

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service campaign
- NHTSA id: 11017725
- Published by NHTSA: 2025\-05\-05
- Manufacturer's number: MSP63 MSP64 Dealer Letter
- Manufacturer's date: 2025\-04\-12
- Campaign id or software version: MSP63 MSP64
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

MSP63 \- MAZDA SERVICE PROGRAM \- 2024MY CX\-90 \- OPENING SEQUENCE OF INSTRUMENT CLUSTER IS NOT DISPLAYED. Outline of Concern: Some vehicles may experience that the opening sequence of the instrument cluster is not displayed as designed after IG\-ON. The opening sequence of the instrument cluster refers to the display that occurs immediately after the ignition is turned on, where the vehicle model's logo is shown on the instrument cluster's LCD screen before transitioning to the speedometer display. There are 20,075 vehicles affected by this campaign in the U.S. and U.S. Territories. Outline of Repair : Reprogram the BCM with the Mazda Modular Diagnostic System \(M\-MDS\), using Mazda Diagnostic and Repair Software \(MDARS\). MSP64 \- MAZDA SERVICE PROGRAM \- 2024\-2025 CX\-90 and 2025 CX\-70 \- CABIN PRECONDITIONING CONCERN. Outline of Concern: On the subject vehicles, the cabin preconditioning \(climate control timer\) of the automatic climate control system does not operate properly, failing to make the cabin comfortable before getting in the car. There are 8,175 vehicles affected by this campaign in the U.S. and U.S. Territories. Outline of Repair: Reprogram the Dash\-ESU with the Mazda Modular Diagnostic System \(M\-MDS\), using Mazda Diagnostic and Repair Software \(MDARS\). Note: Vehicles still in open status for Recall 7124J or vehicles repaired under 7124J on or after March 13, 2025 already contain the updated software and will not be included in MSP64.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11017725-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11017725-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2025 MAZDA CX\-70
- 2024 to 2025 MAZDA CX\-90

JSON: [/v1/bulletins/11017725](/v1/bulletins/11017725)

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