# Service bulletin 12\-253\-23R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11017463
- Published by NHTSA: 2025\-05\-02
- Manufacturer's number: 12\-253\-23R
- Manufacturer's date: 2025\-04\-30
- NHTSA component: ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: WARNINGS; LANE DEPARTURE: WARNING

## NHTSA's summary

This bulletin announces the availability of new reprogramming files developed to address the following two symptoms:SYMPTOM \#1 : 2022\-23MY ONLY: After the EyeSight camera has been exposed to high humidity/temperatureconditions without any operation, the cooling fans become inoperable, and DTC B28C7 is detected by the EyeSight Stereo Camera Assembly. SYMPTOM \#2 : 2022\-24MY ONLY: The EyeSight system enters into a temporary halt mode with an E5 halt code detected by the EyeSight Stereo Camera Assembly.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11017463-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11017463-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Electrical system, Lane departure and lane keeping

## Trouble codes named

B28C7

## Vehicles listed

- 2022 to 2024 SUBARU FORESTER

JSON: [/v1/bulletins/11017463](/v1/bulletins/11017463)

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