# Service bulletin SSM 53681

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11017395
- Published by NHTSA: 2025\-05\-01
- Manufacturer's number: SSM 53681
- Manufacturer's date: 2025\-04\-29
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

Some 2025 Expedition/Navigator vehicles equipped with third row power seats may experience an inoperative power fold condition when a power fold seat control switch button is pressed \(3L, Both or 3R\). This may be due to the software within the seat control module J \(SCMJ\). Third row seat power fold function can be restored by performing the following updated relearn procedure: 1. Start the vehicle and open the power liftgate/tailgate. 2. Remove all items from the 2nd and 3rd row seats including any obstructions that can prevent the third\-row seats from folding/unfolding. 3. Push and hold the power fold seat control switch button labeled Both for 1 minute. The seats will begin to move. 4. Once the seats have stopped, hold the both button for an additional 5 seconds. 5. Verify correct power fold operation has returned to the third\-row seat by pressing the 3L and 3R buttons independently. If the third\-row power fold function remains inoperative after performing the revised relearn procedure, continue with normal Workshop Manual \(WSM\) diagnostics located in Section 501\-10C. The Owner's Manual and WS

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11017395-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11017395-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2025 FORD EXPEDITION
- 2025 LINCOLN NAVIGATOR

JSON: [/v1/bulletins/11017395](/v1/bulletins/11017395)

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