Service bulletin SSM 53681

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

Some 2025 Expedition/Navigator vehicles equipped with third row power seats may experience an inoperative power fold condition when a power fold seat control switch button is pressed (3L, Both or 3R). This may be due to the software within the seat control module J (SCMJ). Third row seat power fold function can be restored by performing the following updated relearn procedure: 1. Start the vehicle and open the power liftgate/tailgate. 2. Remove all items from the 2nd and 3rd row seats including any obstructions that can prevent the third-row seats from folding/unfolding. 3. Push and hold the power fold seat control switch button labeled Both for 1 minute. The seats will begin to move. 4. Once the seats have stopped, hold the both button for an additional 5 seconds. 5. Verify correct power fold operation has returned to the third-row seat by pressing the 3L and 3R buttons independently. If the third-row power fold function remains inoperative after performing the revised relearn procedure, continue with normal Workshop Manual (WSM) diagnostics located in Section 501-10C. The Owner's Manual and WS

The document

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Listing a model year does not mean every vehicle of it is concerned: the document says which.

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