# Service bulletin PIE0813A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11017227
- Published by NHTSA: 2025\-04\-24
- Manufacturer's number: PIE0813A
- Manufacturer's date: 2025\-03\-20
- NHTSA component: ELECTRICAL SYSTEM; SEATS

## NHTSA's summary

This engineering information \(EI\) closure ends the need for gathering further information from technicians in regard to audio distortion coming from the headrest speakers.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11017227-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11017227-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Seats

## Vehicles listed

- 2023 to 2025 CADILLAC ESCALADE
- 2023 to 2025 CADILLAC ESCALADE ESV

## Other bulletins for the same vehicles and component

- [25\-NA\-021](/bulletins/11026043.md), 2025-12-03, Service bulletin: ELECTRICAL SYSTEM. This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E\-178.1.2\-M174\-SQBR6\-93.3.
- [25\-NA\-119](/bulletins/11024500.md), 2025-10-27, Service bulletin: AIR BAGS; ELECTRICAL SYSTEM. This service bulletin provides information on the Service Safety Restraint Message displayed on the DIC Airbag malfunction indicator illuminated.
- [23\-NA\-170](/bulletins/11024486.md), 2025-10-25, Service bulletin: ELECTRICAL SYSTEM; ENGINE. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
- [25\-NA\-115](/bulletins/11022871.md), 2025-09-06, Service bulletin: SEATS; ELECTRICAL SYSTEM. This service bulletin provides information on the Headrest Audio Speaker distortion and the correction for this condition including wire to wire repair.
- [25\-NA\-085](/bulletins/11020461.md), 2025-07-08, Service bulletin: ELECTRICAL SYSTEM. This service bulletin provides information on software related issues and provides technicians information to update the radio software to the latest version.
- [25\-NA\-101](/bulletins/11019755.md), 2025-06-26, Service bulletin: AIR BAGS; ELECTRICAL SYSTEM; SEATS. This service bulletin provides information on the restraint warning lamp being illuminated and the correction to this by replacing the passenger presence module.
- [25\-NA\-097](/bulletins/11019753.md), 2025-06-26, Service bulletin: WHEELS; ELECTRICAL SYSTEM. This service Bulletin provides information on the correction of that one or more Tire Pressure Monitor Sensor \(TPMS\) showing dashes after recent dealer service or after picking up a newly purchased vehicle.
- [25\-NA\-096](/bulletins/11019718.md), 2025-06-25, Service bulletin: STEERING; ELECTRICAL SYSTEM. This technical service bulletin provides information on the correction of the Steering Column Lock with the "Service Steering Column Lock" message or the inability to move the steering wheel after starting the vehicle.
- [24\-NA\-113](/bulletins/11019548.md), 2025-06-16, Service bulletin: ELECTRICAL SYSTEM. This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.
- [22\-NA\-242](/bulletins/11019545.md), 2025-06-16, Service bulletin: ELECTRICAL SYSTEM. This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers.

JSON: [/v1/bulletins/11017227](/v1/bulletins/11017227)

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