Service campaign SC240_OWNR_301
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service campaign |
|---|---|
| NHTSA id | 11017166 |
| Published by NHTSA | 2025-04-23 |
| Manufacturer's number | SC240_OWNR_301 |
| Manufacturer's date | 2025-04-22 |
| Campaign id or software version | SC240 |
| NHTSA component | SUSPENSION |
NHTSA's summary
VOLUNTARY SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC240) - This document is the owner renotification advising that Kia conducting a Voluntary Service Campaign to replace the front coil springs in certain 2015 MY Kia Cadenza vehicles that were originally sold in, or are currently registered in, states with high road salt usage.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Suspension
| KIA CADENZA | 2015 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| SC240_OWNR2 | 2023-08-24. Service bulletin. VOLUNTARY SERVICE CAMPAIGN: OWNER RENOTIFICATION - This document is the owner renotification advising that Kia is conducting a Voluntary Service Campaign to replace the front coil springs in certain 2015 MY Kia Cadenza vehicles that were originally sold in, or are currently registered in, states with high road salt usage. |
|---|---|
| SC240_TSB | 2022-11-02. Service bulletin. VOLUNTARY SERVICE CAMPAIGN: FRONT COIL SPRING REPLACEMENT (SC240) - This bulletin provides information to replace both of the front suspension (LH & RH) coil springs in certain 2015MY Cadenza (VG) vehicles produced from April 11, 2014 through March 3, 2015 that were originally sold in or are currently registered in one of the 28 states with high road salt usage. The 28 states with high road salt usage are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV. Front coil spring corrosion can occur on vehicles that are not well maintained in the states with high road salt usage. If a corroded front coil spring is not replaced during scheduled maintenance service visits, the spring may break. If this occurs, customers may experience vibration, clicking/grinding noise, as well as decreased ride height of the front of the vehicle. A broken front coil spring may have some impact on the vehicle’s ride and handling quality, but it does not result in a loss of control. |
| SC240_OWNR | 2022-11-02. Service bulletin. VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to replace the front coil springs in certain 2015 MY Kia Cadenza vehicles that were originally sold in, or are currently registered in, states with high road salt usage. |
| SC240_QA | 2022-11-02. Service bulletin. VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign (SC240). |
| SC240_DPSM | 2022-11-02. Service bulletin. VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Service Campaign for front coil springs on certain 2015 MY Kia Cadenza vehicles manufactured from April 11, 2014 through March 3, 2015 that were originally sold in or are currently registered in one of the 28 states with high road salt usage. |
| SC240_DM | 2022-11-02. Service bulletin. VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign for front coil springs on certain 2015 MY Kia Cadenza vehicles manufactured from April 11, 2014 through March 3, 2015 that were originally sold in or are currently registered in one of the 28 states with high road salt usage. |