# Service bulletin SSM 53648

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11017162
- Published by NHTSA: 2025\-04\-23
- Manufacturer's number: SSM 53648
- Manufacturer's date: 2025\-04\-17
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

Some 2022\-2025 Maverick vehicles equipped with 2.5L full hybrid electric vehicle \(FHEV\) powertrain and built on or before 17\-Feb\-2025 may experience an intermittent 12V battery drain condition when the ignition is turned off. If the 12V battery drains, perform a 12V power reset to the vehicle by disconnecting the 12V battery negative cable for 5 minutes. Fully charge the 12V battery and use the Rotunda GRX\-3590 or DCA\-8000 tester to determine if replacement is needed. If replacement is needed, fully charge the new battery and perform a battery monitor sensor \(BMS\) reset. Engineering is currently working on a software solution for this condition that is expected in the second quarter of 2025. Monitor Professional Technician System \(PTS\) for additional information and schedule service appointments for customers once the repair becomes available.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11017162-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11017162-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2022 to 2025 FORD MAVERICK

JSON: [/v1/bulletins/11017162](/v1/bulletins/11017162)

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