# Service bulletin SSM 53644

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11017161
- Published by NHTSA: 2025\-04\-23
- Manufacturer's number: SSM 53644
- Manufacturer's date: 2025\-04\-15
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

Some 2022\-2024 Maverick vehicles with a hybrid powertrain, XL/XLT trim level and equipped with a 4 inch instrument panel cluster \(IPC\) display \(minor feature code HCAAH\) may exhibit a condition where the "Neutral tow mode enabled, leave the transmission in neutral" warning message will not clear from the IPC and the neutral "N" gear position will remain displayed on the PRNDL display if the customer deviates from the prescribed deactivation procedure. This may be due to the software in the IPC. To correct this condition, using Ford Diagnosis and Repair System \(FDRS\) scan tool, download and run the "IPC\-Instrument Panel Cluster Software Update" application. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards \(SLTS\) Manual.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11017161-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11017161-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2022 to 2024 FORD MAVERICK

JSON: [/v1/bulletins/11017161](/v1/bulletins/11017161)

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