# Service campaign N252492830\-01

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service campaign
- NHTSA id: 11017089
- Published by NHTSA: 2025\-04\-17
- Manufacturer's number: N252492830\-01
- Manufacturer's date: 2025\-04\-17
- Campaign id or software version: N252492830\-01
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

Certain vehicles may have a condition in which the 2nd and/or 3rd row outboard head restraints may not lock in the upright position, or may not release from the upright position. Dealers will inspect, and if necessary, replace the 2nd and/or 3rd head restraints.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11017089-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11017089-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2025 CADILLAC ESCALADE IQ

JSON: [/v1/bulletins/11017089](/v1/bulletins/11017089)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20campaign%20N252492830-01&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F11017089&vehicle=Service%20campaign%20N252492830-01)