# Service bulletin SSM 53564

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11016914
- Published by NHTSA: 2025\-04\-09
- Manufacturer's number: SSM 53564
- Manufacturer's date: 2025\-04\-03
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

Some 2024\-2025 Explorer vehicles built on 01\-Feb\-2024 and through 31\-Jul\-2024 may exhibit a rattle/clunk/knock noise from the front suspension at low speeds between 8\-30 mph \(13\-48 km/h\) over bumpy or uneven pavement while driving straight.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11016914-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11016914-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2024 to 2025 FORD EXPLORER

JSON: [/v1/bulletins/11016914](/v1/bulletins/11016914)

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