# Service bulletin 36961

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11016902
- Published by NHTSA: 2025\-04\-09
- Manufacturer's number: 36961
- Manufacturer's date: 2025\-03\-18
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

This is a Technical Journal: Improved 12V battery test in VIDA. Service:\&\#13; Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.\&\#13;

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11016902-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11016902-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2025 VOLVO EC40
- 2025 VOLVO EX40
- 2019 to 2022 VOLVO S60
- 2022 to 2025 VOLVO S60MHEV
- 2019 to 2025 VOLVO S60PHEV
- 2017 to 2022 VOLVO S90
- 2022 to 2025 VOLVO S90MHEV
- 2018 to 2025 VOLVO S90PHEV
- 2019 to 2022 VOLVO V60
- 2019 to 2022 VOLVO V60CC
- 2023 to 2025 VOLVO V60CCMHEV
- 2023 to 2025 VOLVO V60CCPHEV
- 2024 to 2025 VOLVO V60MHEV
- 2019 to 2025 VOLVO V60PHEV
- 2017 to 2021 VOLVO V90
- 2022 VOLVO V90
- 2017 to 2022 VOLVO V90CC
- 2022 to 2025 VOLVO V90CCMHEV
- 2019 to 2024 VOLVO XC40
- 2021 to 2023 VOLVO XC40BEV
- 2025 VOLVO XC40BEV
- 2023 to 2025 VOLVO XC40MHEV
- 2018 to 2020 VOLVO XC60
- 2018 to 2025 VOLVO XC60PHEV
- 2016 to 2022 VOLVO XC90
- 2017 to 2018 VOLVO XC90E
- 2023 to 2025 VOLVO XC90MHEV
- 2016 to 2025 VOLVO XC90PHEV
- 2022 to 2025 VOLVO duplicate C40BEV

## Recalls for the same vehicles and component

- [25V179000](/recalls/nhtsa/25V179000.md), 2025-03-24: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ELECTRICAL SYSTEM:SOFTWARE
- [24V010000](/recalls/nhtsa/24V010000.md), 2024-01-10: ELECTRICAL SYSTEM:SOFTWARE
- [23V188000](/recalls/nhtsa/23V188000.md), 2023-03-22: ELECTRICAL SYSTEM
- [2022216](/recalls/tc/2022216.md), 2022-04-28: Electrical
- [2021345](/recalls/tc/2021345.md), 2021-06-02: Electrical
- [21V414000](/recalls/nhtsa/21V414000.md), 2021-06-02: ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- [21V273000](/recalls/nhtsa/21V273000.md), 2021-04-21: ELECTRICAL SYSTEM:SOFTWARE
- [21V109000](/recalls/nhtsa/21V109000.md), 2021-02-24: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE \(BMS/BECM\):SOFTWARE
- [18V800000](/recalls/nhtsa/18V800000.md), 2018-11-13: ELECTRICAL SYSTEM:SOFTWARE
- [2016197](/recalls/tc/2016197.md), 2016-05-04: Electrical

## Other bulletins for the same vehicles and component

- [37373.8.0](/bulletins/11036248.md), 2026-08-18, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: DIM Message and DTC BECM P0C7800. If the DIM displays a message stating "Drive System Service Required" and the DTC listed below is set, follow the advice under "Service". •Do not replace any parts. This is not hardware\-related. •A new BECM software is released in version 3.6.4. or later. Perform a total upgrade according to TJ 31543 and release the car back to customer.
- [36863.4.0](/bulletins/11036246.md), 2026-08-18, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: DIM Message and DTC IEM P0C0500. 1. Erase the DTC 2. Test drive the vehicle in electrical mode and accelerate until the vehicle reaches a minimum of 30 km/h \(19 mph\). 3. Perform a new VIDA readout If the DTC IEM P0C0500 does not return, do not replace any parts. Release the car to customer.
- [37373.7.0](/bulletins/11033745.md), 2026-06-08, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: DIM Message and DTC BECM P0C7800.\&\#13; If the DIM displays a message stating "Drive System Service Required" and the DTC listed below is set, follow the advice under "Service".\&\#13; •Do not replace any parts. This is not hardware\-related.\&\#13; •A new Battery Energy Control Module software is released in software version 5.1.9. Perform a Total Upgrade according to TJ 31543 and release the car back to the customer.\&\#13;
- [37103.6.0](/bulletins/11033739.md), 2026-06-08, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs
- [34295.9.0](/bulletins/11031099.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Text plus 2 attachments 1 PDF and 1 PNG \- High Voltage Battery repairs. Always repair the battery according to the methods in VIDA. This TJ is a guide to the kinds of repairs that can be done instead of a complete HV battery replacement.\&\#13; Parts, methods, and tools are now available to repair almost all faults within the High Voltage Battery.
- [37103.4.0](/bulletins/11031098.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs
- [37376.3.0](/bulletins/11031093.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Check the following parameters below. Utilize the High\-voltage system overview to make sure that the contactors are closed while performing this check.
- [37474](/bulletins/11029171.md), 2026-03-02, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: DC Charging Power Limited to 150 kW. Vehicles equipped with the large HBAT27 \(82?kWh\) battery are capable of DC charging at up to 205?kW, provided certain conditions are met—such as a low State of Charge \(\<20% SoC\) and active battery preconditioning \(by selecting a DC charger in Google Maps at least 20 minutes before arrival\).
- [36757](/bulletins/11028384.md), 2026-02-05, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Text plus TJI 528994 \- Charge Lid Hard to open/close. begin with replacing the actuator in the lock mechanism
- [TJ37103.3.0\-2025\-11\-13](/bulletins/11026741.md), 2025-12-22, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs

JSON: [/v1/bulletins/11016902](/v1/bulletins/11016902)

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