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Service bulletin SB961

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11016288
Published by NHTSA2025-04-02
Manufacturer's numberSB961
Manufacturer's date2024-12-17
NHTSA componentELECTRICAL SYSTEM; UNKNOWN OR OTHER

NHTSA's summary

Thermo King has received reports of new Precedent Multi-Temp units being commissioned for delivery, where the HMI during bootup will hangup/stick in configuration mode. This happens when the TK BlueBox backup battery has been depleted and is waking up from a full Null mode (No LED Lights on the TK BlueBox). When the HMI is trying to connect to the TK BlueBox it will stay in configuration mode. Thermo King has new TK BlueBox firmware MA-0433-000359 that resolves this issue

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
THERMO KING PRECEDENT C-600M
THERMO KING PRECEDENT S-610DE
THERMO KING PRECEDENT S-610M

Listing a model year does not mean every vehicle of it is concerned: the document says which.