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Service campaign NCU - 2025030013

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService campaign
NHTSA id11016153
Published by NHTSA2025-04-01
Manufacturer's numberNCU - 2025030013
Manufacturer's date2025-03-28
NHTSA componentPOWER TRAIN; ELECTRICAL SYSTEM

NHTSA's summary

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the powertrain control unit software does not correspond to current production specifications. Consequently, there is a risk that the 48V battery may not charge due to an implausible state-of-charge in the powertrain control unit. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the powertrain control unit software.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline

Vehicles listed
MERCEDES-BENZ AMG C432023
MERCEDES-BENZ AMG C63 S2023
MERCEDES-BENZ AMG C63 S E2023
MERCEDES-BENZ AMG S 63 E 4MATIC+2023
MERCEDES-BENZ C 3002023
MERCEDES-BENZ S 5002023
MERCEDES-BENZ S 5802023
MERCEDES-BENZ S 580 E2023
MERCEDES-MAYBACH S 580 4MATIC2023
MERCEDES-MAYBACH S 6802023

Listing a model year does not mean every vehicle of it is concerned: the document says which.