Service bulletin 9100508
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11016060 |
| Published by NHTSA | 2025-03-28 |
| Manufacturer's number | 9100508 |
| Manufacturer's date | 2025-03-28 |
| NHTSA component | UNKNOWN OR OTHER |
| Manufacturer's system | Reductant Line Heater Relay Control Circuit High, Reductant Control Module |
NHTSA's summary
"6 CONTROL UNIT, Diesel Exhaust Customer complaints with malfunction light illuminated on 2019 thru 2024 MY DJ / D2 / DD / DP vehicles with 6.7L (ETL / ETM / ETN) built on or before October 15,2024 and exhibiting DTCs P21C4-00 (Reductant Line Heater Relay Control Circuit High) and / or U11C1-00 (Reductant Control Module received implausible Data from ECM / PCM). These DTCs will occur after installation of service DCU 68458603AB. Do not replace parts until after the TSB 25-008-24 is performed. If the DTC(s) continue to set, then follow the Service Diagnostics for the applicable DTC."
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Trouble codes named
P21C4, U11C1
| RAM 2500 | 2019, 2020, 2021, 2022, 2023, 2024 |
|---|---|
| RAM 3500 | 2019, 2020, 2021, 2022, 2023, 2024 |
| RAM 4500 | 2019, 2020, 2021, 2022, 2023, 2024 |
| RAM 5500 | 2019, 2020, 2021, 2022, 2023, 2024 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.