Service bulletin ITB25-001A
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11015911 |
| Published by NHTSA | 2025-03-25 |
| Manufacturer's number | ITB25-001A |
| Manufacturer's date | 2025-03-11 |
| NHTSA component | ENGINE |
NHTSA's summary
EXTENDED CRANK BEFORE STARTING IF YOU CONFIRM The client states there is an extended crank before the engine starts. ACTION 1. Confirm the current Engine Control Module (ECM) part number. 2. Reprogram the ECM, if applicable.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Engine
| INFINITI QX80 | 2025 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| ITB25-003 | 2025-03-08. Service bulletin. ECM REPLACEMENT PROCEDURE REQUIRED FOR RES EQUIPPED VEHICLES SERVICE INFORMATION If any of the APPLIED VEHICLES equipped with Remote Engine Start (RES) requires Engine Control Module (ECM) replacement, the Body Control Module (BCM) must be replaced also at the same time. If you are not familiar with the Re/programming, Configuration procedure, refer to the Electronic Service Manual (ESM) and the CONSULT Operation Manual to reprogram the Electronic Control Unit (ECU). Follow all precautions in both manuals to prevent possible personal injury or death and/or damage to the ECU. • This procedure will go back and forth between the ECM and BCM steps as found in the ESM. • Damage will occur requiring the ECM and the BCM to be replaced a second time if the following SERVICE PROCEDURE is not followed. Perform the following steps from the Electronic Service Manual (ESM) in this order: A. Perform “Work Procedure (Before Replacing ECM)” to save the ECM data. B. Remove the ECM. C. Remove the BCM. D. Install the new BCM and then perform “Additional Service When Replacing BCM - Work Procedure” up to and including “Register of Vehicle Identification Number”. E. Install the new ECM and then perform “Additional Service When Replacing ECM - Work Procedure (After Replacing ECM)” up to and including “Writing MAC Key for ECM”. F. Complete the “Additional Service When Replacing BCM - Work Procedure”. G. Complete the “Additional Service When Replacing ECM - Work Procedure (After Replacing ECM)”. |
|---|---|
| IPSB 15-286 | 2025-02-25. Service bulletin. P4A43 | REVISION 1 QUALITY ACTION ***** Retailer Announcement ***** To ensure continued client satisfaction and confidence, INFINITI is conducting a retailer inventory quality action to reprogram the Engine Control Module (ECM) on certain specific 2025 INFINITI QX80 vehicles identified in Service Comm and National Service History. Owners of affected vehicles may experience an extended crank time when starting the engine. Please follow the attached instructions to remedy any vehicles affected by this retailer inventory quality action. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaign I.D. P4A43 • New vehicles in retailer inventory can also be identified by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • Refer to IPSB 15-286 for additional information • Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA applicability. 2. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 3. Once remedied, retailers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale. ***** Retailer Responsibility ***** It is the retailer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory. |
| IPSB 15-286 | 2025-02-25. Service bulletin. ***** Retailer Announcement ***** To ensure continued client satisfaction and confidence, INFINITI is conducting a retailer inventory quality action to reprogram the Engine Control Module (ECM) on certain specific 2025 INFINITI QX80 vehicles identified in Service Comm and National Service History. Owners of affected vehicles may experience an extended crank time when starting the engine. Please follow the attached instructions to remedy any vehicles affected by this retailer inventory quality action. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaign I.D. P4A43 • New vehicles in retailer inventory can also be identified by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • Refer to IPSB 15-286 for additional information • Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA applicability. 2. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 3. Once remedied, retailers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale. ***** Retailer Responsibility ***** It is the retailer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory. |
| ITB25-001 | 2025-02-25. Service bulletin. EXTENDED CRANK BEFORE STARTING APPLIED VEHICLES: 2025 QX80 (Z63) IF YOU CONFIRM The client states there is an extended crank before the engine starts. ACTION 1. Confirm the current Engine Control Module (ECM) part number. 2. Reprogram the ECM, if applicable. |