# Service bulletin 25\-NA\-020

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11015670
- Published by NHTSA: 2025\-03\-17
- Manufacturer's number: 25\-NA\-020
- Manufacturer's date: 2025\-03\-05
- NHTSA component: STRUCTURE:BODY

## NHTSA's summary

This technical bulletin provides a procedure to correct the condition of Service Power Liftgate Message Displayed or Rear Liftgate Unable to Close Using Key Fob or Liftgate Button.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11015670-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11015670-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2024 to 2025 CHEVROLET EQUINOX EV

## Recalls for the same vehicles and component

- [23V869000](/recalls/nhtsa/23V869000.md), 2023-12-21: STRUCTURE:BODY:DOOR

## Other bulletins for the same vehicles and component

- [PIE0829A](/bulletins/11030339.md), 2026-03-31, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. This engineering information \(EI\) closure ends the need for gathering further information from technicians in regard to the liftgate not opening and/or partially opening.
- [24\-NA\-227](/bulletins/11025996.md), 2025-12-02, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. This service bulletin provides repair information to correct a customer concern of Vibration Rattle or Boom at 1800 to 2000 RPM.
- [25\-NA\-061](/bulletins/11025554.md), 2025-11-15, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. This technical bulletin provides a procedure to correct the condition of Driver or Passenger Rear Door Handle Will Not Fold In.
- [24\-NA\-227](/bulletins/11025553.md), 2025-11-15, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. This service bulletin provides repair information to correct a customer concern of Vibration Rattle or Boom at 1800 to 2000 RPM.
- [PIE0837](/bulletins/11023267.md), 2025-09-23, Service bulletin: VISIBILITY/WIPER; STRUCTURE:BODY. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the liftgate glass breaking unexpectedly.
- [24\-NA\-156](/bulletins/11019744.md), 2025-06-26, Service bulletin: STRUCTURE:BODY. This service bulletin provides information and a procedure to correct the Dealer Installed Accessory Trailer Hitch Installation Concern.
- [PIE0829](/bulletins/11019522.md), 2025-06-13, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the liftgate not opening and/or partially opening.
- [25\-NA\-061](/bulletins/11019029.md), 2025-06-03, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. This technical bulletin provides a procedure to correct the condition of Driver or Passenger Rear Door Handle Will Not Fold In.
- [25\-NA\-022](/bulletins/11015675.md), 2025-03-18, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. This technical bulletin provides a procedure to correct the condition of Driver Window Stuck or Intermittent Operation Concerns.
- [05\-08\-51\-001L](/bulletins/11015382.md), 2025-03-08, Service bulletin: STRUCTURE:BODY. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.

JSON: [/v1/bulletins/11015670](/v1/bulletins/11015670)

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