Service bulletin LI72.20-P-075746
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11015617 |
| Published by NHTSA | 2025-03-14 |
| Manufacturer's number | LI72.20-P-075746 |
| Manufacturer's date | 2025-03-10 |
| NHTSA component | STRUCTURE:BODY; ELECTRICAL SYSTEM |
NHTSA's summary
Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead. This reduces the likelihood of the button being activated accidentally or unintentionally. The recoding can be carried out as follows: 1. Enter AO Code O19 into VeDoc (O for Oscar, not "zero") 2. EZS N73: Perform SCN coding 3. Deactivate the vehicle key (a successful deactivation is indicated by the LED lighting up 2x briefly and then 1x for a long period). 4. Place the vehicle key on the key symbol in the storage compartment and then switch on the ignition. All other vehicle keys must be outside of the vehicle when doing this! Perform steps 3 and 4 successively for all vehicle keys. Notes: 6th, 7th and 8th generation keys can be deactivated as follows: Up to modification year 22/1 double-click on the locking button As of modification year 22/1, by pressing and holding the locking button + double-clicking on the release tab On model series 167, the storage compartment with the key symbol is located in the armrest. The SCN coding from the EZS is only transferred correctly to the vehicle key under the following conditions: Only one vehicle key is located in the vehicle, this key has been deactivated and it is positioned on the marking in the storage compartment for the data transfer. The costs for this adaptation are to be borne by the customer.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Body and frame, Electrical system
| MERCEDES-BENZ A 220 | 2019 to 2022 |
|---|---|
| MERCEDES-BENZ AMG A35 | 2020 to 2021 |
| MERCEDES-BENZ AMG C43 | 2023 to 2024 |
| MERCEDES-BENZ AMG C63 S E | 2024 |
| MERCEDES-BENZ AMG CLA35 | 2020 to 2024 |
| MERCEDES-BENZ AMG CLA45 | 2020 to 2024 |
| MERCEDES-BENZ AMG CLE53 | 2024 |
| MERCEDES-BENZ AMG CLS53 | 2019 to 2021 |
| MERCEDES-BENZ AMG E 53 4MATIC+ WAGON | 2025 |
| MERCEDES-BENZ AMG E43 | 2017 to 2018 |
| MERCEDES-BENZ AMG E53 | 2019 to 2023 |
| MERCEDES-BENZ AMG E53E | 2023 |
| MERCEDES-BENZ AMG E63 S | 2023 |
| MERCEDES-BENZ AMG E63S | 2018 to 2021 |
| MERCEDES-BENZ AMG EQE | 2023 to 2024 |
| MERCEDES-BENZ AMG EQS | 2022 to 2024 |
| MERCEDES-BENZ AMG GLA 35 | 2024 to 2025 |
| MERCEDES-BENZ AMG GLA 45S | 2024 |
| MERCEDES-BENZ AMG GLA35 | 2021 to 2023 |
| MERCEDES-BENZ AMG GLA45 | 2021 to 2023 |
| MERCEDES-BENZ AMG GLB35 | 2021 to 2025 |
| MERCEDES-BENZ AMG GLC43 | 2024 |
| MERCEDES-BENZ AMG GLC63 S E | 2025 |
| MERCEDES-BENZ AMG GLC63 S E 4MATIC+ COUPE | 2025 |
| MERCEDES-BENZ AMG GLE53 | 2021 to 2022 |
| MERCEDES-BENZ AMG GLE53 4MATIC+ | 2023 to 2024 |
| MERCEDES-BENZ AMG GLE63 S | 2021 to 2022 |
| MERCEDES-BENZ AMG GLE63 S 4MATIC+ | 2023 to 2024 |
| MERCEDES-BENZ AMG GLS63 | 2020 to 2022 |
| MERCEDES-BENZ AMG GLS63 4MATIC+ | 2023 to 2024 |
| MERCEDES-BENZ AMG S 63 E 4MATIC+ | 2024 |
| MERCEDES-BENZ C 300 | 2022 to 2024 |
| MERCEDES-BENZ CLA 250 | 2020 to 2024 |
| MERCEDES-BENZ CLE 300 | 2023 |
| MERCEDES-BENZ CLE 300 | 2024 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ CLE 450 | 2024 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ CLS 450 | 2019 to 2023 |
| MERCEDES-BENZ E 300 | 2018 to 2019 |
| MERCEDES-BENZ E 350 | 2020 to 2025 |
| MERCEDES-BENZ E 350 4MATIC | 2025 |
| MERCEDES-BENZ E 400 | 2018 |
| MERCEDES-BENZ E 450 | 2019 to 2024 |
| MERCEDES-BENZ E 450 4MATIC | 2025 |
| MERCEDES-BENZ E 450 4MATIC ALL-TERRAIN | 2025 |
| MERCEDES-BENZ E300 | 2017 |
| MERCEDES-BENZ E400 | 2017 |
| MERCEDES-BENZ EQB 250+ | 2023 to 2025 |
| MERCEDES-BENZ EQB 300 4MATIC | 2022 to 2025 |
| MERCEDES-BENZ EQB 350 4MATIC | 2022 to 2025 |
| MERCEDES-BENZ EQC 400 | 2020 |
| MERCEDES-BENZ EQE 350+ | 2023 to 2024 |
| MERCEDES-BENZ EQE 500 | 2023 to 2024 |
| MERCEDES-BENZ EQS 450+ | 2022 to 2024 |
| MERCEDES-BENZ EQS 580 | 2022 to 2024 |
| MERCEDES-BENZ EQS SUV 450 4MATIC | 2023 |
| MERCEDES-BENZ EQS SUV 450+ | 2023 |
| MERCEDES-BENZ EQS SUV 580 4MATIC | 2023 |
| MERCEDES-BENZ GLA 250 | 2021 to 2025 |
| MERCEDES-BENZ GLB 250 | 2020 to 2025 |
| MERCEDES-BENZ GLC 300 | 2023 to 2025 |
| MERCEDES-BENZ GLC 350 E 4MATIC | 2025 |
| MERCEDES-BENZ GLE 350 | 2020 to 2024 |
| MERCEDES-BENZ GLE 350 4MATIC | 2025 |
| MERCEDES-BENZ GLE 450 | 2020 to 2024 |
| MERCEDES-BENZ GLE 450E 4MATIC | 2024 to 2025 |
| MERCEDES-BENZ GLE 580 | 2020 to 2021 |
| MERCEDES-BENZ GLE 580 4MATIC | 2022 to 2024 |
| MERCEDES-BENZ GLS 450 | 2020 |
| MERCEDES-BENZ GLS 450 4MATIC | 2022 to 2024 |
| MERCEDES-BENZ GLS 580 4MATIC | 2020 |
| MERCEDES-BENZ GLS 580 4MATIC | 2022 to 2024 |
| MERCEDES-BENZ GLS580 | 2021 |
| MERCEDES-BENZ S 500 | 2021 |
| MERCEDES-BENZ S 500 | 2023 |
| MERCEDES-BENZ S 500 4MATIC | 2022 |
| MERCEDES-BENZ S 500 4MATIC | 2024 |
| MERCEDES-BENZ S 580 | 2021 |
| MERCEDES-BENZ S 580 | 2023 |
| MERCEDES-BENZ S 580 4MATIC | 2022 |
| MERCEDES-BENZ S 580 4MATIC | 2024 |
| MERCEDES-BENZ S 580 E | 2023 |
| MERCEDES-BENZ S 580 E 4MATIC | 2024 |
| MERCEDES-BENZ redundant EQE 350 | 2024 |
| MERCEDES-BENZ redundant EQE 350 4MATIC | 2023 |
| MERCEDES-BENZ redundant EQS 450 | 2023 to 2024 |
| MERCEDES-MAYBACH EQS SUV 680 4MATIC | 2024 |
| MERCEDES-MAYBACH GLS 600 | 2021 |
| MERCEDES-MAYBACH GLS 600 4MATIC | 2022 to 2024 |
| MERCEDES-MAYBACH S 580 | 2021 |
| MERCEDES-MAYBACH S 580 4MATIC | 2022 to 2024 |
| MERCEDES-MAYBACH S 680 | 2023 to 2024 |
| MERCEDES-MAYBACH S 680 4MATIC | 2022 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.