# Service bulletin B610325

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11015537
- Published by NHTSA: 2025\-03\-11
- Manufacturer's number: B610325
- Manufacturer's date: 2025\-03\-05
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

This is an informational bulletin regarding Plug \& Charge function complaint diagnosis. Possible customer complaints: Plug \& Charge menu does not appear in the vehicle, function not available Problems with the configuration, for example: Contracts cannot be installed Fault / problems when attempting charging with Plug \& Charge Plug \& Charge contract disappeared Plug \& Charge payment method expired

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11015537-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11015537-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2023 to 2024 BMW I4
- 2023 BMW I7
- 2023 BMW IX

## Recalls for the same vehicles and component

- [25V395000](/recalls/nhtsa/25V395000.md), 2025-07-23: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE
- [25V470000](/recalls/nhtsa/25V470000.md), 2025-07-16: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [24V135000](/recalls/nhtsa/24V135000.md), 2024-02-23: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [2023561](/recalls/tc/2023561.md), 2023-10-18: Electrical
- [23V700000](/recalls/nhtsa/23V700000.md), 2023-10-18: ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
- [23V479000](/recalls/nhtsa/23V479000.md), 2023-07-12: ELECTRICAL SYSTEM
- [23V449000](/recalls/nhtsa/23V449000.md), 2023-06-28: ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT
- [23V295000](/recalls/nhtsa/23V295000.md), 2023-04-26: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [2023093](/recalls/tc/2023093.md), 2023-02-24: Electrical
- [23V118000](/recalls/nhtsa/23V118000.md), 2023-02-23: ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

## Other bulletins for the same vehicles and component

- [B611626](/bulletins/11036456.md), 2026-08-28, Service campaign: ELECTRICAL SYSTEM. In vehicles equipped with the Roof Function Center “FZD‑21” variant, a quiescent‑current violation mayoccur if the system fails to enter sleep mode. When this sleep error is present, a remote software upgrade\(RSU\) may be aborted and the FZD can become degraded. The following Check Control Messages \(CCMs\) may be displayed: “Energy Management — Increased Energy Consumption While Parked.” “Software Upgrade Failed — Workshop Visit Required.”
- [B640925](/bulletins/11036383.md), 2026-08-27, Service campaign: ELECTRICAL SYSTEM. A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in thefailure of the electric auxiliary heater, utilized for the vehicle interior.
- [B610626](/bulletins/11031568.md), 2026-04-27, Service bulletin: ELECTRICAL SYSTEM. Charging sessions cannot be started or they are interrupted while using a Level 2 AC high\-power charging station, or with a Level 3 DC charging station. Charging may start normally but can interrupt after some time. Level 2 \(240 V\) Flex Charger and Wall box may also be affected. The red or white LED is displayed on the high\-voltage charging socket; however, no associated fault codes are stored.
- [B061526](/bulletins/11029015.md), 2026-02-25, Other: ELECTRICAL SYSTEM. High Voltage Connection Return
- [B640925](/bulletins/11026956.md), 2026-01-05, Service campaign: ELECTRICAL SYSTEM. A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in thefailure of the electric auxiliary heater, utilized for the vehicle interior.
- [B121425](/bulletins/11025669.md), 2025-11-25, Service campaign: ELECTRICAL SYSTEM; POWER TRAIN. RSU availability. BMW AG is conducting a Service Action on certain Model Year 2025 \- 2026 BMW vehicles that were produced between March 17, 2021 – November 6, 2025. In certain driving situations there can be a loss of traction or wheel slip followed by a throttle or torque requirement that can potentially damage the axle shafts. Damage of the drive shaft can cause it to break.
- [B640925](/bulletins/11022362.md), 2025-09-03, Service campaign: ELECTRICAL SYSTEM. A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in thefailure of the electric auxiliary heater, utilized for the vehicle interior.
- [B640825](/bulletins/11022361.md), 2025-09-03, Service campaign: ELECTRICAL SYSTEM. A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in the failure of the electric auxiliary heater, utilized for the vehicle interior.
- [B840525](/bulletins/11022119.md), 2025-08-24, Service bulletin: ELECTRICAL SYSTEM. SITUATION After the telematics module \(TCB4\) has been replaced, the replacement part control unit is not accepted byISTA.
- [B613323](/bulletins/11020915.md), 2025-07-28, Service campaign: ELECTRICAL SYSTEM. The Combined Charging Unit \(CCU\) may not have been built to specifications.

JSON: [/v1/bulletins/11015537](/v1/bulletins/11015537)

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