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Service bulletin L-SB-0017-25

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11015507
Published by NHTSA2025-03-11
Manufacturer's numberL-SB-0017-25
Manufacturer's date2025-02-20
Campaign id or software versionL-SB-0017-25
NHTSA componentPOWER TRAIN

NHTSA's summary

Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehicles may exhibit both of the following conditions at vehicle startup: •A “Shift System Malfunction” message on the Multi-information Display (MID), as shown below. •Battery voltage drops below 10V. These conditions are more likely to occur when the outside temperatures are near freezing. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of these conditions.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
LEXUS NX2022, 2023, 2024
LEXUS RX2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
L-SB-0033-24 Rev22026-07-08. Service bulletin. Some 2023 – 2024 model year RX 350, RX 350h, RX 500h, and 2024 model year TX 350 and TX 500h vehicles may exhibit a rotational clicking noise from one or both front drive shaft assemblies when accelerating while making turns. This condition may occur without a grease leak present on the front drive shaft assemblies. An updated front drive shaft assembly is available to resolve this condition. Follow the Repair Procedure in this bulletin to address this condition.
L-SB-0017-25 Rev22026-05-08. Service bulletin. OBSOLETE NOTICE April 17, 2026: This bulletin is now obsolete. Please see L-SB-0009-26
L-SB-0009-262026-05-08. Service bulletin. Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehiclesmay exhibit the following condition at vehicle startup when the vehicle is in Park: • A “Shift System Malfunction” message on the Multi-information Display (MID), as shown below. This condition is more likely to occur when the outside temperatures are near freezing. The Shift Actuator ECU logic has been modified to reduce the possibility of these conditions.
L-SB-0017-25 Rev22026-04-08. Service bulletin. Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehicles may exhibit both of the following conditions at vehicle startup when the vehicle is in Park: •A “Shift System Malfunction” message on the Multi-information Display (MID), as shown below. •Battery voltage drops below 10V. These conditions are more likely to occur when the outside temperatures are near freezing. The Shift Actuator ECU logic has been modified to reduce the possibility of these conditions.
L-SB-0033-242025-07-10. Service bulletin. Some 2023 – 2024 model year RX 350, RX 350h, RX 500h, and 2024 model year TX 350 and TX 500h vehicles may exhibit a rotational clicking noise from one or both front drive shaft assemblies when accelerating while making turns. This condition may occur without a grease leak present on the front drive shaft assemblies. An updated front drive shaft assembly is available to resolve this condition.
L-SB-0017-252025-04-08. Service bulletin. Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehicles may exhibit both of the following conditions at vehicle startup: •A “Shift System Malfunction” message on the Multi-information Display (MID), as shown below. •Battery voltage drops below 10V. These conditions are more likely to occur when the outside temperatures are near freezing. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of these conditions.
L-SB-0033-242024-11-06. Service bulletin. Some 2023 – 2024 RX 350, RX 350h, and 2024 TX 350 vehicles may exhibit a rotational clicking noise from one or both front drive shaft assemblies when accelerating while making turns. This condition may occur without a grease leak present on the front drive shaft assemblies. An updated front drive shaft assembly is available to resolve this condition.
L-SB-0028-242024-07-23. Service bulletin. Some 2023 – 2024 model year RX 500h and 2024 model year TX 500h vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P279762 (Electromagnetic Oil Pump Component Internal Failure) present. The Transmission Control Module (TCM) logic has been modified to reduce the possibility of this condition
L-SB-0028-242024-07-23. Service bulletin. Some 2023 – 2024 model year RX 500h and 2024 model year TX 500h vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P279762 (Electromagnetic Oil Pump Component Internal Failure) present. The Transmission Control Module (TCM) logic has been modified to reduce the possibility of this condition
LSB0059232023-12-26. Service bulletin. TSB: Some 2023 model year RX 500h vehicles may exhibit a vibration or shudder sensation from the transmission in Drive and/or Reverse at speeds under 8mph (13kph). This condition is present only when the internal combustion engine is engaged. Follow the Repair Procedure in this bulletin to address this condition.