Service bulletin 9100502
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11015309 |
| Published by NHTSA | 2025-03-07 |
| Manufacturer's number | 9100502 |
| Manufacturer's date | 2025-03-04 |
| NHTSA component | STRUCTURE:BODY |
| Manufacturer's system | LOWER ACTIVE GRILL SHUTTER |
NHTSA's summary
LOWER ACTIVE GRILL SHUTTER If the upper or lower AGS seems to be inop please make sure you CLEAR the DTCs BEFORE swapping the old AGS for a new one, and test if the error code returns. Very often the wiring harness presents corrosion, so make sure to check it for any damage BEFORE swapping the AGS. Corrosion in the harness disrupts communication with the AGS, which sets up the DTCs for AGS performance and lights the CEL. If the AGS is inop and it will be replaced and sent back to Stellantis also send back the wiring harness with it. Make sure to fully perform the PRE-DIAGNOSTIC TROUBLESHOOTING PROCEDURE as indicated in the service library.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Body and frame
| JEEP GRAND CHEROKEE | 2021, 2022, 2023, 2024, 2025 |
|---|---|
| JEEP GRAND CHEROKEE 4XE | 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| JEEP GRAND CHEROKEE L | 2021, 2022, 2023, 2024, 2025 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2024754 | 2024-12-12. Structure |
|---|---|
| 24V926000 | 2024-12-12. STRUCTURE:FRAME AND MEMBERS; FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY |
| 24V346000 | 2024-05-16. AIR BAGS:FRONTAL; STRUCTURE:BODY:BUMPERS |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 114721 | 2026-09-30. Service bulletin. APPLIQUE - FRONT DOOR |
|---|---|
| 9100905 | 2026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. |
| 9100902 | 2026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. |
| 9100345 | 2026-09-03. Service bulletin. LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective action plan. Please submit pictures to the DID system. |
| 113801 | 2026-08-13. Service bulletin. SEAL - LOWER AGS |
| 9100859 | 2026-07-18. Service bulletin. Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 - 7TF32TRMAB, 7TF33TRMAB - HCMF Supplier |
| S2208000045 REV.D | 2026-07-02. Service bulletin. Backup Camera Poor Image Quality Inspection |
| S2623000041 REV.A | 2026-07-02. Service bulletin. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A |
| S1623000028 Rev. K | 2026-06-18. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. |
| S1623000028 REV.J | 2026-06-16. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. |