# Other 3P Information Email

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Other
- NHTSA id: 11015128
- Published by NHTSA: 2025\-03\-05
- Manufacturer's number: 3P Information Email
- Manufacturer's date: 2025\-02\-21
- NHTSA component: POWER TRAIN; SUSPENSION; ELECTRICAL SYSTEM

## NHTSA's summary

We’re reaching out about your \<\<\<R1T,R1S\>\>\> \(VIN: \<\<insert VIN here\>\>\). We need to \<\<\<replace the 12V battery\>\>\<\<,\>\> \<\< and\>\> swap the HVAC drain plug \<\<,\>\> \<\< and\>\> \<\<inspect the wheel hub bolt torque\>\>\> on your \<\<\<R1T,R1S\>\>\>. You’ve got options — schedule an appointment at your local Rivian Service Center or with one of our qualified third\-party providers. Either way, these services are covered under warranty at no cost to you. Whichever option you choose, give us a call and we will help you schedule an appointment.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11015128-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11015128-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Suspension, Transmission and driveline

## Vehicles listed

- 2022 to 2024 RIVIAN R1S
- 2022 to 2024 RIVIAN R1T

## Recalls for the same vehicles and component

- [2026002](/recalls/tc/2026002.md), 2026-01-05: Suspension
- [26V003000](/recalls/nhtsa/26V003000.md), 2026-01-05: SUSPENSION:CRITICAL FASTENERS
- [22V744000](/recalls/nhtsa/22V744000.md), 2022-10-06: SUSPENSION:FRONT:CONTROL ARM:UPPER ARM; STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM

## Other bulletins for the same vehicles and component

- [RSB\-86\-26\-001\-1](/bulletins/11033439.md), 2026-06-04, Service bulletin: ELECTRICAL SYSTEM. Rivian is launching a technical service bulletin for some model year 2022\-2024 R1 vehicles that may have ultrasonic sensors detached from the front fascia mounting area. After detachment, the ultrasonic sensor may become dislodged and hang inside the front fascia, causing customer notifications for sensor issues and potential sensor damage. Upon ultrasonic sensor detachment, Rivian will perform an ultrasonic sensor repair to secure the sensor to the front fascia.
- [RCA\-38\-23\-003\-5](/bulletins/11030926.md), 2026-04-07, Service campaign: POWER TRAIN. Service Document Revision \- RCA\-38\-23\-003\-5. Revision 5 updates the amount of drained drive unit fluid that requires drive unit replacement.
- [RCA\-78\-26\-002\-1](/bulletins/11030925.md), 2026-04-07, Service campaign: ELECTRICAL SYSTEM. Rivian is initiating a customer satisfaction campaign for some model year 2023\-2024 R1T vehicles that were built with a rear zone control module that could potentially be exposed to moisture. Over time, extended exposure could cause corrosion at the electrical connections. Rivian will install a water shield over the rear zone control module to prevent moisture exposure to the electrical connections. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
- [12v Battery Low SMS 2](/bulletins/11029593.md), 2026-03-04, Other: ELECTRICAL SYSTEM. SMS Reminder sent to customers who had still open potential 12\-volt failures.
- [12v Battery Low SMS 1](/bulletins/11029592.md), 2026-03-04, Other: ELECTRICAL SYSTEM. SMS sent to customers with potential 12\-volt failure and advising need for replacement to avoid drivability interruptions.
- [FSAM\-1507 Email 11132025](/bulletins/11026105.md), 2025-12-04, Other: SUSPENSION. Email requesting customers to have service performed on their vehicle.
- [RCA\-38\-25\-002\-1](/bulletins/11022483.md), 2025-09-03, Service bulletin: POWER TRAIN. Rivian is initiating a customer satisfaction campaign for some model year 2023\-2025 R1T and R1S vehicles that were built with a front NVH/ting washer that may damage the nearby wheel speed sensor, resulting in the vehicle entering into a reduced performance safe\-state mode and a fault indicator light illuminating on the driver display alerting the driver to have service performed on their vehicle. Rivian will replace both front NVH/ting washers with upgraded components. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
- [RCA\-18\-24\-001\-3](/bulletins/11022482.md), 2025-09-03, Service bulletin: SUSPENSION. Rivian is initiating a customer satisfaction campaign for some model year 2023\-2024 R1T and R1S vehicles. On these vehicles, the wheel hub to knuckle joint may have been assembled with an updated fastener using a torque value intended for the previously\-used fastener. A fastener torqued to the previously\-used lower value may cause an audible noise while driving at low speeds but will not impact vehicle performance. Rivian will retorque the affected fasteners and, if necessary, replace them. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles. Note: This document supersedes RCA\-18\-24\-001\-2. Revision 3 updates the approximate build dates.
- [RCA\-18\-25\-001\-1](/bulletins/11021782.md), 2025-08-08, Service bulletin: POWER TRAIN. FSAM\-1608: Rivian is initiating a customer satisfaction campaign for some model year 2023\-2024 R1T and R1S vehicles. On these vehicles, the wheel hub to knuckle joint may have been serviced with a torque value that was too low. A fastener torqued to the lower value may cause an audible noise while driving at low speeds but will not impact vehicle performance. Rivian will retorque the affected fasteners and replace them if necessary. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
- [RCA\-78\-25\-003\-1](/bulletins/11019107.md), 2025-06-04, Service campaign: ELECTRICAL SYSTEM. Rivian is initiating a customer satisfaction campaign for some model year 2023\-2025 R1T and R1S vehicles. These vehicles may have been built with an improperly formatted solid state drive \(SSD\) for storing camera recordings. This improper formatting prevents video recording of driving incidents and Motion Cam, which is part of the vehicle's Gear Guard system. Rivian will properly format the SSD. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.

JSON: [/v1/bulletins/11015128](/v1/bulletins/11015128)

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