# Service bulletin No. 227\-24

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11015096
- Published by NHTSA: 2025\-03\-05
- Manufacturer's number: No. 227\-24
- Manufacturer's date: 2025\-01\-23
- NHTSA component: ELECTRICAL SYSTEM; STEERING

## NHTSA's summary

Technical Information \- Telephone Buttons on the Multi\-Function Steering Wheel Occasionally Not Functioning: Re\-Program Instrument Cluster Control Unit \(227/24\)

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11015096-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11015096-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Steering

## Vehicles listed

- 2021 to 2023 PORSCHE CAYENNE

## Recalls for the same vehicles and component

- [23V841000](/recalls/nhtsa/23V841000.md), 2023-12-13: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
- [21V493000](/recalls/nhtsa/21V493000.md), 2021-06-30: STEERING:COLUMN

## Other bulletins for the same vehicles and component

- [SPTL2609](/bulletins/11037868.md), 2026-10-02, Service bulletin: WHEELS; STEERING; SUSPENSION. Special Tools and Equipment Information for alignment machines \- Q3 2026 Software Spec Update Available
- [WTK4](/bulletins/11037860.md), 2026-10-02, Service campaign: ELECTRICAL SYSTEM. Porsche intranet posting with Campaign WTK4 information
- [No. WTK4](/bulletins/11037858.md), 2026-10-02, Service campaign: ELECTRICAL SYSTEM. Technical Information for Campaign WTK4 – Reset Vehicle Electrical System Battery
- [No. 103\-25\-2](/bulletins/11037838.md), 2026-10-02, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM; POWER TRAIN. Technical Information for Need to Replace Components of the High\-Voltage Battery \- High\-Voltage Battery Control Unit / Cell module; No Mixed Installation Permitted: Observe Specified Approach
- [No. 86\-26](/bulletins/11037805.md), 2026-10-02, Service bulletin: ELECTRICAL SYSTEM; EXTERIOR LIGHTING. Technical Information for Vehicle Color in Front Display/Control Panel Wrong after Replacing Central Computer \(PCM\)
- [No. 84\-26](/bulletins/11037804.md), 2026-10-02, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM; STRUCTURE:BODY. Technical Information for Filler Flap on Vehicles with Hybrid Drive System \(PHEV\) Does Not Close
- [No. 81\-26](/bulletins/11037800.md), 2026-10-02, Service bulletin: ELECTRICAL SYSTEM; POWER TRAIN. Technical Information for Yellow Warning Message “All\-Wheel Drive System Malfunction”, “C12BEF6” and “C133700” in the All\-Wheel Electronics Control Unit
- [No. 12\-26](/bulletins/11037795.md), 2026-10-02, Service bulletin: ELECTRICAL SYSTEM. Technical Information for Damage to Nano Plug Contacts Due to Utilization of Incorrect Measuring Equipment
- [No. 43\-26](/bulletins/11037785.md), 2026-10-02, Warranty extension: VISIBILITY/WIPER; ELECTRICAL SYSTEM. Technical Information for Warranty Extension for Front Door Wiring Harness related to Real Top View \(RTV\) issues
- [SPTL2608](/bulletins/11037083.md), 2026-09-04, Service bulletin: WHEELS; SUSPENSION; STEERING. Special Tools and Equipment Information for alignment machines \- Q2 2026 Software Spec Update Available

JSON: [/v1/bulletins/11015096](/v1/bulletins/11015096)

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