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Service bulletin 24-NA-156

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11015051
Published by NHTSA2025-03-05
Manufacturer's number24-NA-156
Manufacturer's date2025-02-20
NHTSA componentSTRUCTURE:BODY

NHTSA's summary

This service bulletin provides information and a procedure to correct the Dealer Installed Accessory Trailer Hitch Installation Concern.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
CADILLAC OPTIQ2025
CHEVROLET EQUINOX EV2024 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V8690002023-12-21. STRUCTURE:BODY:DOOR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PIE0829A2026-03-31. Service bulletin. This engineering information (EI) closure ends the need for gathering further information from technicians in regard to the liftgate not opening and/or partially opening.
25-NA-0612025-11-15. Service bulletin. This technical bulletin provides a procedure to correct the condition of Driver or Passenger Rear Door Handle Will Not Fold In.
24-NA-1562025-06-26. Service bulletin. This service bulletin provides information and a procedure to correct the Dealer Installed Accessory Trailer Hitch Installation Concern.
PIE08292025-06-13. Service bulletin. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the liftgate not opening and/or partially opening.
25-NA-0612025-06-03. Service bulletin. This technical bulletin provides a procedure to correct the condition of Driver or Passenger Rear Door Handle Will Not Fold In.
PIE08222025-04-25. Service bulletin. This EI (Lite) (Pictures ONLY) for Pre-Delivery Inspection (PDI) and Customer Vehicle Issues Up to 500 Miles. Dealers should use the CSMT App, do Field Product Reporting (FPR) and submit a Report for Paint Issues or Damage.
PIT63642025-04-07. Service bulletin. This Preliminary information communicates to the dealership/technician the repair direction needed to correct a condition that allows the front fascia to contact the headlamp assembly and chip the paint.
25-NA-0222025-03-18. Service bulletin. This technical bulletin provides a procedure to correct the condition of Driver Window Stuck or Intermittent Operation Concerns.
25-NA-0202025-03-17. Service bulletin. This technical bulletin provides a procedure to correct the condition of Service Power Liftgate Message Displayed or Rear Liftgate Unable to Close Using Key Fob or Liftgate Button.
PIC65982025-03-12. Service bulletin. This Preliminary information communicates to the technician a diagnostic tip for diagnosing a front door latch when it is not latching.