# Service bulletin S2123000084 REV.A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11015023
- Published by NHTSA: 2025\-03\-05
- Manufacturer's number: S2123000084 REV.A
- Manufacturer's date: 2025\-02\-28
- NHTSA component: SEATS
- Manufacturer's system: Seat Belt: D\-ring

## NHTSA's summary

1st Row Seat Belt Retractor D\-Ring Is Binding And Not Able To Rotate

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11015023-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11015023-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Seats

## Vehicles listed

- 2021 to 2025 DODGE DURANGO
- 2021 to 2025 JEEP GRAND CHEROKEE
- 2021 to 2025 JEEP GRAND CHEROKEE 4XE
- 2021 to 2025 JEEP GRAND CHEROKEE L
- 2022 to 2025 JEEP GRAND WAGONEER
- 2022 to 2025 JEEP WAGONEER

## Recalls for the same vehicles and component

- [2025382](/recalls/tc/2025382.md), 2025-07-17: Seats And Restraints
- [25V472000](/recalls/nhtsa/25V472000.md), 2025-07-17: SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
- [2024450](/recalls/tc/2024450.md), 2024-08-08: Seats And Restraints
- [2023577](/recalls/tc/2023577.md), 2023-10-26: Seats And Restraints
- [2022136](/recalls/tc/2022136.md), 2022-03-24: Seats And Restraints
- [22V180000](/recalls/nhtsa/22V180000.md), 2022-03-24: SEATS:CRITICAL FASTENERS; CHILD SEAT:VEHICLE TETHER ANCHOR
- [21V919000](/recalls/nhtsa/21V919000.md), 2021-11-23: SEATS
- [2021239](/recalls/tc/2021239.md), 2021-04-23: Seats And Restraints

## Other bulletins for the same vehicles and component

- [08\-274\-26](/bulletins/11035048.md), 2026-07-18, Service bulletin: ELECTRICAL SYSTEM; SEATS. Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the left quarter panel by the cargo tie down fastener. ● Loss of function of the rear folding seats. ● Rear folding seat behavior is not functioning as expected. This bulletin involves repairing a pinched power folding seat wire harness behind the left quarter panel.
- [S2608000028](/bulletins/11033973.md), 2026-06-18, Service bulletin: ELECTRICAL SYSTEM; SEATS. Intermittent Operation of the Third Row Power Seat, 12volt Battery Drain
- [S2608000015](/bulletins/11030266.md), 2026-03-25, Service bulletin: ELECTRICAL SYSTEM; SEATS. Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code \(DTC\) B1D9B\-54\- Seat Horizontal Front Stop Not Learned\-Missing Calibration
- [S2523000014 REV.A](/bulletins/11030145.md), 2026-03-18, Service bulletin: SEATS; STRUCTURE:BODY. 2 nd Row Seat Difficult To Latch.
- [109157](/bulletins/11026813.md), 2025-12-23, Service bulletin: SEATS. ARMREST \- REAR DOOR TRIM
- [S2508000107](/bulletins/11026642.md), 2025-12-17, Service bulletin: SEATS. Comfort Seat Module \(CSM\) or Comfort Steering Wheel Module \(CSWM\) do Not Operate
- [106343](/bulletins/11021584.md), 2025-08-06, Service bulletin: SEATS. HEADREST \- SECOND ROW
- [S2523000071](/bulletins/11021037.md), 2025-07-31, Service bulletin: SEATS. 1 st Or 2 nd Row Center Console Armrest Door Difficult To Slide Open And Or Closed.
- [S2324000003 REV.C](/bulletins/11018115.md), 2025-05-07, Service bulletin: SEATS; ELECTRICAL SYSTEM. "Heated Seats Turn off After Approximately 20 Minutes When Set to Max Setting"
- [08\-111\-25](/bulletins/11017010.md), 2025-04-15, Service bulletin: ELECTRICAL SYSTEM; SEATS. "Right Front Heated Seat Inoperative Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code \(DTC\): ● B1E9A \- Front Right Heater Control 1 – Circuit Open. Customers may experience the following: ● Right front heated seat will not activate or will shut off after a few seconds. This bulletin involves inspecting and possibly repairing the heated seat harness connector"

JSON: [/v1/bulletins/11015023](/v1/bulletins/11015023)

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