# Service bulletin 14\-004\-25 REV. A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11014703
- Published by NHTSA: 2025\-03\-03
- Manufacturer's number: 14\-004\-25 REV. A
- Manufacturer's date: 2025\-02\-26
- NHTSA component: ENGINE; FUEL/PROPULSION SYSTEM
- Manufacturer's system: fuel pump module

## NHTSA's summary

"Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: ● Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the fuel pump module."

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11014703-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11014703-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Engine, Fuel system

## Vehicles listed

- 2021 to 2025 DODGE DURANGO
- 2021 to 2022 JEEP GRAND CHEROKEE

## Recalls for the same vehicles and component

- [23V412000](/recalls/nhtsa/23V412000.md), 2023-06-08: ENGINE
- [2022217](/recalls/tc/2022217.md), 2022-04-28: Engine
- [22V284000](/recalls/nhtsa/22V284000.md), 2022-04-28: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE \(EGR VALVE\)

## Other bulletins for the same vehicles and component

- [S2609000006 REV.A](/bulletins/11038333.md), 2026-10-07, Service bulletin: ENGINE. Customer indicates Malfunction Indicator Light \(MIL\) or Check Engine Light \(CEL\) coming on.
- [9100898](/bulletins/11037347.md), 2026-09-17, Service bulletin: ENGINE. Engine PNs: MY 24\-26 WD/DT \(5.7L\) Code P00B is being misdiagnosed and incorrect parts are being installed causing over repair. Refer to SOL S2609000006 The IAFM Foam Engine Valley Cover \(PN 53013735AB\) does not provide sufficient clearance for proper routing of the MDS solenoid jumper harness \(PN 05148163AE\). As a result, the harness may become compressed by the foam cover. To prevent unnecessary part replacement, the MDS solenoid jumper harness \(PN 05148163AE\) should be inspected for damage or pinch conditions prior to replacing the following part numbers: Engine PNs: 68409343AA 68409357AA 68450915AA OCV PNs: 53022338AB Phaser PNs: 53022298AA 53022298AB
- [9100363 Rev 3](/bulletins/11036762.md), 2026-09-03, Service bulletin: ENGINE. Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness and check the wastegate actuator/linkage for binding. The actuator kit is serviced separately. Oil Leak: Inspect the turbo oil feed O\-ring area for leaks. O\-ring is serviced separately.
- [113803](/bulletins/11036166.md), 2026-08-13, Service bulletin: ENGINE; ELECTRICAL SYSTEM. HOSE AND TUBE \- HEATER SUPPLY AND RETURN
- [9100858](/bulletins/11035066.md), 2026-07-18, Service bulletin: FUEL/PROPULSION SYSTEM. Fuel Delivery Module This GPOP applies to 2021\-2022MY WK \& 2021\-2025MY WD vehicles with extended crank condition due to loss of fuel pressure. Do not replace FDM. Reference TSB 14\-004\-25 REV B. There is a Fuel Pressure Regulator kit to address this issue.
- [9100833 REV1](/bulletins/11035064.md), 2026-07-18, Service bulletin: FUEL/PROPULSION SYSTEM. Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
- [9100857](/bulletins/11035063.md), 2026-07-18, Service bulletin: FUEL/PROPULSION SYSTEM. Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for any bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way. This GPOP applies to 2021\-2022MY WK \& 2021\-2025MY WD vehicles with extended crank condition due to loss of fuel pressure. Do not replace FDM. Reference TSB 14\-004\-25 REV B. There is a Fuel Pressure Regulator kit to address this issue.
- [14\-007\-26](/bulletins/11035051.md), 2026-07-18, Service bulletin: FUEL/PROPULSION SYSTEM. Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: SYMPTOM: ● Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the fuel pressure regulator.
- [113153](/bulletins/11034915.md), 2026-07-08, Service bulletin: ELECTRICAL SYSTEM; ENGINE. THERMOSTAT – NONE.
- [113152](/bulletins/11034914.md), 2026-07-08, Service bulletin: ELECTRICAL SYSTEM; ENGINE. THERMOSTAT – NONE.

JSON: [/v1/bulletins/11014703](/v1/bulletins/11014703)

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