# Service campaign 2025020006

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service campaign
- NHTSA id: 11014612
- Published by NHTSA: 2025\-03\-01
- Manufacturer's number: 2025020006
- Manufacturer's date: 2025\-02\-28
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

Update Digital Operator's Manual. 1. Connect XENTRY Diagnosis. 2. Update Digital Operator's Manual. To do this, select menu item "Quick test view . A26/17 \- MBUX multimedia system \(head unit\) . Adaptations . Control unit update . Updating of the control unit software". Then follow the user guidance in XENTRY Diagnosis. The Digital Operator's Manuals are downloaded automatically via Retail Data Storage to XENTRY Diagnosis to match the affected vehicle. 3. Disconnect XENTRY Diagnosis. 4. Check whether the Operator's Manual in the vehicle document wallet, as well as the supplements and ACCORDION\-FOLD DOCUMENT are present and whether the version is correct. The missing or incorrect Operator's Manual, as well as the supplements and ACCORDION\-FOLD DOCUMENT must be replaced or enclosed as an aftermarket measure. The Operator's Manual, supplements and ACCORDION\-FOLD DOCUMENT must be determined according to the equipment variant for the vehicle identification number via the parts process in the XENTRY Portal.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11014612-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11014612-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2021 MERCEDES\-BENZ S 500
- 2023 MERCEDES\-BENZ S 500
- 2022 MERCEDES\-BENZ S 500 4MATIC
- 2024 MERCEDES\-BENZ S 500 4MATIC
- 2021 MERCEDES\-BENZ S 580
- 2023 MERCEDES\-BENZ S 580
- 2022 MERCEDES\-BENZ S 580 4MATIC
- 2024 MERCEDES\-BENZ S 580 4MATIC
- 2023 MERCEDES\-BENZ S 580 E
- 2024 MERCEDES\-BENZ S 580 E 4MATIC
- 2021 MERCEDES\-MAYBACH S 580
- 2022 to 2024 MERCEDES\-MAYBACH S 580 4MATIC
- 2023 to 2024 MERCEDES\-MAYBACH S 680
- 2022 MERCEDES\-MAYBACH S 680 4MATIC

JSON: [/v1/bulletins/11014612](/v1/bulletins/11014612)

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