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Service bulletin 25-NA-036

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11014605
Published by NHTSA2025-02-28
Manufacturer's number25-NA-036
Manufacturer's date2025-02-20
NHTSA componentELECTRICAL SYSTEM; UNKNOWN OR OTHER

NHTSA's summary

This technical bulletin corrects the condition of Sound Mode Menu Crashes on Radio Display.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
CADILLAC OPTIQ2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V6120002026-09-24. ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
25-NA-0212025-12-03. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E-178.1.2-M174-SQBR6-93.3.
25-NA-0442025-10-27. Service bulletin. This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
24-NA-2022025-10-27. Service bulletin. This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information.
18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
23-NA-1512025-10-02. Service bulletin. This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
PIE0753I2025-09-30. Service bulletin. This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
22-NA-0832025-09-27. Service bulletin. This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
25-NA-0852025-07-08. Service bulletin. This service bulletin provides information on software related issues and provides technicians information to update the radio software to the latest version.
25-NA-0862025-06-18. Service bulletin. This service bulletin provides customers and technicians on a detailed description of navigating the Dolby Atmos after installing the radio software W36E-179.1.2-M174-SQBR6-151.2.