# Service bulletin 9100500

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11014529
- Published by NHTSA: 2025\-02\-26
- Manufacturer's number: 9100500
- Manufacturer's date: 2025\-02\-20
- NHTSA component: ELECTRICAL SYSTEM
- Manufacturer's system: touchscreen

## NHTSA's summary

Touchscreen For all infotainment system repairs \(touchscreens, radios, etc.\), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT\> Parts\> News\& Information\> Audio \& Electronic Products Exchange Process

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11014529-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11014529-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2023 ALFA ROMEO TONALE
- 2025 ALFA ROMEO TONALE
- 2024 ALFA ROMEO TONALE PHEV
- 2015 to 2025 DODGE DURANGO
- 2023 to 2025 DODGE HORNET
- 2024 to 2025 JEEP GLADIATOR
- 2015 to 2025 JEEP GRAND CHEROKEE
- 2021 to 2025 JEEP GRAND CHEROKEE 4XE
- 2021 to 2025 JEEP GRAND CHEROKEE L
- 2024 to 2025 JEEP WRANGLER
- 2019 to 2024 RAM 1500
- 2019 to 2025 RAM 2500
- 2019 to 2024 RAM 3500
- 2019 to 2024 RAM 4500
- 2019 to 2024 RAM 5500

## Recalls for the same vehicles and component

- [26V225000](/recalls/nhtsa/26V225000.md), 2026-04-09: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [2026043](/recalls/tc/2026043.md), 2026-02-02: Electrical
- [26V059000](/recalls/nhtsa/26V059000.md), 2026-02-02: ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; EXTERIOR LIGHTING:TURN SIGNAL; EXTERIOR LIGHTING:BRAKE LIGHTS
- [25V826000](/recalls/nhtsa/25V826000.md), 2025-12-01: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [25V741000](/recalls/nhtsa/25V741000.md), 2025-10-30: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [25V710000](/recalls/nhtsa/25V710000.md), 2025-10-17: ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE \(HPCU\):SOFTWARE
- [25V576000](/recalls/nhtsa/25V576000.md), 2025-09-04: ELECTRICAL SYSTEM:PROPULSION SYSTEM
- [25V298000](/recalls/nhtsa/25V298000.md), 2025-05-08: AIR BAGS; ELECTRICAL SYSTEM:WIRING
- [25V297000](/recalls/nhtsa/25V297000.md), 2025-05-08: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\)
- [24V872000](/recalls/nhtsa/24V872000.md), 2024-11-19: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

## Other bulletins for the same vehicles and component

- [S2608000038](/bulletins/11038557.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
- [08\-360\-26](/bulletins/11038550.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Drivetrain Control Module \(DTCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C147B\-92 \- Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system warning lights, service messages, or flashing indicators are displayed in the Instrument Panel Cluster \(IPC\). ● The vehicle does not engage 4WD properly. This bulletin involves reprogramming the DTCM with the latest available software.
- [08\-356\-26](/bulletins/11038546.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Drivetrain Control Module \(DTCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C147B\-92 \- Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system warning lights, service messages, or flashing indicators are displayed in the Instrument Panel Cluster \(IPC\). ● The vehicle does not engage 4WD properly. This bulletin involves reprogramming the DTCM with the latest available software.
- [08\-355\-26](/bulletins/11038545.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Drivetrain Control Module \(DTCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C147B\-92 \- Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system warning lights, service messages, or flashing indicators are displayed in the Instrument Panel Cluster \(IPC\). ● The vehicle does not engage 4WD properly. This bulletin involves reprogramming the DTCM with the latest available software.
- [08\-371\-26](/bulletins/11038529.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Electronic Shift Module \(ESM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● U114C\-00 \- Lost Communication With PRNDL Display. ● P1C86\-00 \- PRNDL Display. Customers may also comment on one or more of the following: ● "Service Shifter" message showing on Instrument Panel Cluster \(IPC\). ● PRNDL lights are not illuminating. This bulletin involves reprogramming the ESM with the latest available software.
- [08\-361\-26](/bulletins/11038521.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Drivetrain Control Module \(DTCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C147B\-92 \- Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system warning lights, service messages, or flashing indicators are displayed in the Instrument Panel Cluster \(IPC\). ● The vehicle does not engage 4WD properly. This bulletin involves reprogramming the DTCM with the latest available software.
- [S2608000038](/bulletins/11038520.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
- [08\-360\-26](/bulletins/11038513.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Drivetrain Control Module \(DTCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C147B\-92 \- Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system warning lights, service messages, or flashing indicators are displayed in the Instrument Panel Cluster \(IPC\). ● The vehicle does not engage 4WD properly. This bulletin involves reprogramming the DTCM with the latest available software.
- [08\-356\-26](/bulletins/11038509.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Drivetrain Control Module \(DTCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C147B\-92 \- Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system warning lights, service messages, or flashing indicators are displayed in the Instrument Panel Cluster \(IPC\). ● The vehicle does not engage 4WD properly. This bulletin involves reprogramming the DTCM with the latest available software.
- [08\-355\-26](/bulletins/11038508.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Drivetrain Control Module \(DTCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C147B\-92 \- Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system warning lights, service messages, or flashing indicators are displayed in the Instrument Panel Cluster \(IPC\). ● The vehicle does not engage 4WD properly. This bulletin involves reprogramming the DTCM with the latest available software.

JSON: [/v1/bulletins/11014529](/v1/bulletins/11014529)

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