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Service bulletin 14-004-25

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11014386
Published by NHTSA2025-02-20
Manufacturer's number14-004-25
Manufacturer's date2025-02-12
NHTSA componentFUEL/PROPULSION SYSTEM
Manufacturer's systemFuel Pump Module

NHTSA's summary

"Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: ● Extended engine crank condition This bulletin involves performing a fuel pressure test and possibly replacing the fuel pump module."

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Fuel system

Vehicles listed
DODGE DURANGO2021, 2022, 2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
9100833 REV12026-07-18. Service bulletin. Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
91008572026-07-18. Service bulletin. Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for any bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way. This GPOP applies to 2021-2022MY WK & 2021-2025MY WD vehicles with extended crank condition due to loss of fuel pressure. Do not replace FDM. Reference TSB 14-004-25 REV B. There is a Fuel Pressure Regulator kit to address this issue.
14-007-262026-07-18. Service bulletin. Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: SYMPTOM: ● Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the fuel pressure regulator.
91008332026-07-02. Service bulletin. Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
14-004-25 REV. B2025-08-27. Service bulletin. Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: ● Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the **fuel pressure regulator**.
S25230000692025-07-23. Service bulletin. Inspection Procedure For Liftgate Gas Strut
1017912025-03-04. Service bulletin. MODULE KIT - FUEL PUMP/LEVEL UNIT
14-004-25 REV. A2025-03-03. Service bulletin. "Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: ● Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the fuel pump module."
14-004-252025-02-20. Service bulletin. "Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: ● Extended engine crank condition This bulletin involves performing a fuel pressure test and possibly replacing the fuel pump module."
14-003-252025-02-04. Service bulletin. "Check Engine Light Illuminates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0452 - EVAP Pressure Switch Stuck Closed. Customers may also comment on the following: ● The check engine light illuminates after long idle times and/or short trip driving. This bulletin involves possibly cleaning out the vapor purge line and installing an upper heat shield on to the top of the fuel tank."