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Service bulletin L-SB-0010-20 Rev2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11014203
Published by NHTSA2025-02-12
Manufacturer's numberL-SB-0010-20 Rev2
Manufacturer's date2025-01-24
Campaign id or software versionL-SB-0010-20 Rev2
NHTSA componentUNKNOWN OR OTHER

NHTSA's summary

Some 2021 model year Lexus vehicles are equipped with an eOwner’s Manual (eOM), which is installed into the head unit while the vehicle is in transit. During Pre-Delivery Service (PDS), follow the instructions contained within the Software Confirmation section of this bulletin to ensure that the software is installed correctly. If it is found that the software is not installed correctly, proceed to the Software Installation section of this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Vehicles listed
LEXUS ES2021
LEXUS ES HYBRID2021
LEXUS IS2021
LEXUS LC2021
LEXUS LC HYBRID2021
LEXUS LS2021
LEXUS LS HYBRID2021
LEXUS NX2021
LEXUS NX HYBRID2021
LEXUS RC2021
LEXUS RX2021
LEXUS RX HYBRID2021
LEXUS UX2021
LEXUS UX HYBRID2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.