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Service bulletin L-SB-0020-22 Rev1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11014199
Published by NHTSA2025-02-12
Manufacturer's numberL-SB-0020-22 Rev1
Manufacturer's date2025-01-24
Campaign id or software versionL-SB-0020-22 Rev1
NHTSA componentUNKNOWN OR OTHER

NHTSA's summary

Some 2023 model year Lexus vehicles are equipped with an eOwner’s Manual (eOM), which is installed into the head unit while the vehicle is in transit. During Pre-Delivery Service (PDS), follow the instructions contained within the Software Confirmation section of this bulletin to ensure that the software is installed correctly. If it is found that the software is not installed correctly, proceed to the Software Installation section of this bulletin. It may also be necessary to reinstall the eOM software after replacing the head unit. Refer to theSoftware Confirmation section of this bulletin to determine if the software is already installed. If the software is not installed, proceed to the USB Flash Drive Preparation and Software Installation sections of this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Vehicles listed
LEXUS IS2023
LEXUS LC2023
LEXUS LC HYBRID2023
LEXUS RC2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.