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Service bulletin S2508000014

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11014134
Published by NHTSA2025-02-11
Manufacturer's numberS2508000014
Manufacturer's date2025-02-09
NHTSA componentELECTRICAL SYSTEM
Manufacturer's systemSecurity Gateway Module

NHTSA's summary

Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate Missing or Invalid

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Trouble codes named

U3033

Vehicles listed
DODGE CHARGER2024, 2025
JEEP GRAND CHEROKEE2024, 2025
JEEP GRAND CHEROKEE 4XE2024 (the catalog's model; the bulletin names a series or trim of it)
JEEP GRAND CHEROKEE L2024, 2025
JEEP GRAND WAGONEER2024, 2025
JEEP WAGONEER2024, 2025
RAM 15002024, 2025
RAM 25002024
RAM 35002024
RAM 45002024
RAM 55002024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V2620002026-04-23. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
26V2250002026-04-09. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
20260432026-02-02. Electrical
26V0590002026-02-02. ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; EXTERIOR LIGHTING:TURN SIGNAL; EXTERIOR LIGHTING:BRAKE LIGHTS
25V8260002025-12-01. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
25V7410002025-10-30. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
25V5760002025-09-04. ELECTRICAL SYSTEM:PROPULSION SYSTEM
25V2980002025-05-08. AIR BAGS; ELECTRICAL SYSTEM:WIRING
25V2310002025-04-10. TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
24V9420002024-12-19. ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:HEADLIGHTS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S26080000382026-10-16. Service bulletin. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
S26080000382026-10-16. Service bulletin. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
S26230000562026-10-07. Service bulletin. The Door Latch Module Has Active Faults With No Warning Indicators In Cluster
91009262026-10-07. Service bulletin. WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. Part numbers affected: 68630089AA 68630088AB 68649038AA Welcome Green LED turns on for 1 second after multiple IGN ON/OFF without sleep cycle and no phone on the charging pad. Intent of this condition is to notify the customer/dealership that the Wireless Charging Pad is ready to charge. Do not report as warranty claim, no impact to wireless charger functionality. Part numbers affected: 68630089AB 68630088AD 68649038AB Advice to dealership: Do no replace wireless charger PNs 68630089AA,68630088AB,68649038AA if no Welcome GREEN LED is seen after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. This feature is available in the successor NIKs, no impact to wireless charger functionality.
08-351-262026-10-07. Service bulletin. Flash: Electronic Vehicle Control Unit (EVCU) Updates 6C3 Customers may comment on the following: SYMPTOM: ● Instrument Panel Cluster (IPC) displays a maximum power output of 400 kW (536 HP) instead of the specified 370 kW (496 HP). This bulletin involves inspecting and possibly reprogramming the EVCU with the latest available software.
08-350-262026-10-07. Service bulletin. Flash: Electronic Vehicle Control Unit (EVCU) Updates 11C3 Customers may comment on the following: SYMPTOM: ● Instrument Panel Cluster (IPC) displays a maximum power output of 400 kW (536 HP) instead of the specified 370 kW (496 HP). This bulletin involves inspecting and possibly reprogramming the EVCU with the latest available software.
08-339-262026-09-30. Service bulletin. Max Tow Right and Left Rear Wheel Speed Sensors Inoperable Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C003A-62 - Right Rear Wheel Speed Sensor - Signal Compare Failure. ● C0037-62 - Left Rear Wheel Speed Sensor - Signal Compare Failure. ● C003A-2F - Right Rear Wheel Speed Sensor - Signal Erratic. ● C0037-2F - Left Rear Wheel Speed Sensor - Signal Erratic. Customers may comment on one or more of the following: ● The check engine light is illuminated. ● The Anti-Lock Brake System (ABS) light is illuminated. ● The Traction Control System (TCS) light is illuminated. ● The Forward Collision Warning (FCW) light is illuminated. ● The "4WD Unavailable" message is displayed in the Instrument Panel Cluster (IPC). ● Vehicle might not shift from Drive to Park or vice versa. NOTE: The vehicle safe hold systems are in place if the vehicle does not shift to Park. ● Vehicle will not shut off. This bulletin involves replacing both rear wheel speed sensors.
08-221-26 REV. B2026-09-30. Service bulletin. R1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: ● **Speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). ● Paddle shifters not working/no longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on Front Passenger Display Module (FPDM) display. ● Surround view camera accessible while driving across apps (unexpected behavior). This bulletin involves inspecting and if required, updating the radio software level to U41.10. Depending on the radio's current software level the radio may need a one or two USB update
91009052026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
91009022026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.