# Service bulletin SC\-20\-097

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11013972
- Published by NHTSA: 2025\-02\-07
- Manufacturer's number: SC\-20\-097
- Manufacturer's date: 2021\-06\-22
- Campaign id or software version: SC\-20\-097
- NHTSA component: STRUCTURE:BODY

## NHTSA's summary

Transit bus repair for the gas struts on the wheel well box to no locking struts. The locking struts to the wheel well compartment were failing due to user error and not unlocking the strut prior to closing the compartment..

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-11013972-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-11013972-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2017 to 2019 PROTERRA CATALYST

JSON: [/v1/bulletins/11013972](/v1/bulletins/11013972)

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