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Service bulletin SC-21-174

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11013370
Published by NHTSA2025-02-02
Manufacturer's numberSC-21-174
Manufacturer's date2022-01-05
Campaign id or software versionSC-21-174
NHTSA componentFUEL/PROPULSION SYSTEM

NHTSA's summary

Transit bus repair on the high voltage batteries. An improper ground screw might have been installed causing the battery to go offline and reduce range of the vehicle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Fuel system

Vehicles listed
PROTERRA CATALYST2021
PROTERRA ZX52021

Listing a model year does not mean every vehicle of it is concerned: the document says which.