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Service bulletin SC-21-103

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11013310
Published by NHTSA2025-01-31
Manufacturer's numberSC-21-103
Manufacturer's date2022-05-24
Campaign id or software versionSC-21-103
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Repair instructions for rooftop passthrough if wires have heat damage. Related to 24V-655, prior to remedy.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
PROTERRA CATALYST2019 to 2021
PROTERRA ZX52020 to 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.