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Service bulletin LI72.10-P-069496

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11013305
Published by NHTSA2025-01-31
Manufacturer's numberLI72.10-P-069496
Manufacturer's date2025-01-24
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Complaint Windows of the front doors poorly adjusted/sluggish Cause The settings of the front windows may be set incorrectly Remedy Adjustment of the windows or window guides as specified in AR72.10-P-1960GQS . A video with further information on instructions can be found in the attachment. Description of the videos: Safety Information: 1. AS00.00-Z-0011-01A Risk of injury with trapped or crushed fingers when performing removal/installation and adjustment work on hoods, doors, lids and sliding roof 2. AH67.00-P-0003-01FB Notes on avoiding damage to glass and windows of special protection vehicles Work Procedures: 1. Connect the operating switch to the door wiring harness and partially raise the window (not illustrated) 2. Slacken and remove the upper nuts on both spacers 3. Carefully lift the window off the spacer and move it towards the rear against the rear window guide 4. Lower the window again and check the offset between the spacer and the mounting holes at the rear and front 5. Adjust the mounting at the rear - The window must lie parallel against the rear guide along its entire length - Undo the fasteners of the bracket on the window lifter - Align the bracket with spacer to the bore in the window mounting, first in the longitudinal direction and then vertically - Tighten the fasteners of the bracket/window lifter (M6) 12 + 5 Nm - Fit the nut on the spacer at the top but do not tighten it 6. Adjust the mounting at the front - Lift the window; it must lie parallel against the rear guide along its entire length - Undo the fasteners for fore/aft adjustment - Align the bracket with spacer to the bore in the window mounting, first in the longitudinal direction and then vertically - Tighten the fasteners of the bracket/window lifter (M6) 12 + 5 Nm. Fit the nut on the spacer at the top and tighten it (M6) 12 + 5 Nm 7. Now tighten the nut on the rear spacer at the top (M6) 12 + 5 Nm 8. Check the movement of the window - On the outside of the window, mark the position of the window relative to the rear window guide with tape - Open and close the window several times - The movement of the window should run parallel and uniformly along the guide, free of any tilting motion - Repeat the adjustment procedure if necessary 9. To complete the adjustment, check the window for ease of movement. To do this, measure the power consumption of the window lifter motor. The maximum current draw is approximately 9 Amps while the window is being raised.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
MERCEDES-BENZ AMG GLE432016 to 2019
MERCEDES-BENZ AMG GLE632016 to 2019
MERCEDES-BENZ AMG GLE63S2018
MERCEDES-BENZ AMG ML632011 to 2015
MERCEDES-BENZ GLE 3502018 to 2019
MERCEDES-BENZ GLE 4002018 to 2019
MERCEDES-BENZ GLE 550 E2018 to 2019
MERCEDES-BENZ GLE292 COUPE2016
MERCEDES-BENZ GLE300D2016 to 2017
MERCEDES-BENZ GLE3502016 to 2017
MERCEDES-BENZ GLE350D2016
MERCEDES-BENZ GLE4002016 to 2017
MERCEDES-BENZ GLE4502016 to 2017
MERCEDES-BENZ GLE5502017
MERCEDES-BENZ GLE550E2016 to 2017
MERCEDES-BENZ GLE63S2016 to 2017
MERCEDES-BENZ ML2502015
MERCEDES-BENZ ML3202011
MERCEDES-BENZ ML3502011 to 2015
MERCEDES-BENZ ML4002013 to 2015
MERCEDES-BENZ ML4502011
MERCEDES-BENZ ML5002011 to 2015
MERCEDES-BENZ ML5502011 to 2015
MERCEDES-BENZ ML632011

Listing a model year does not mean every vehicle of it is concerned: the document says which.