# Service bulletin 9100494

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11013256
- Published by NHTSA: 2025\-01\-30
- Manufacturer's number: 9100494
- Manufacturer's date: 2025\-01\-30
- NHTSA component: FUEL/PROPULSION SYSTEM
- Manufacturer's system: FUEL PUMP, LEVEL UNIT MODULE

## NHTSA's summary

FUEL PUMP/LEVEL UNIT MODULE For vehicles with Saddle Fuel Tanks, need to determine if there are any DTCs in wiTECH. Follow Service Diagnostics published prior to making any changes. Review any existing SOL or TSBs published for customer complaint issue. Only the Fuel Pump Module should be replaced if there are DTCs associated with the Fuel Level Sensor number 1. Only the Auxiliary Level Sender should be replaced if there are DTCs associated with the Fuel Level Sensor number 2. If there is a mixture of DTCs between the Fuel Pump Module and the Auxiliary Level Sensor, then investigate if there is a Jumper Harness or circuit issue between the Level Sender and the PCM. Verify fuel transfer between auxiliary tank and the primary tank by monitoring the auxiliary level sensor to verify it drops after driving.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11013256-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11013256-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Fuel system

## Vehicles listed

- 2020 to 2023 CHRYSLER 300
- 2020 to 2023 DODGE CHALLENGER
- 2020 to 2023 DODGE CHARGER
- 2012 to 2025 DODGE DURANGO
- 2012 to 2022 JEEP GRAND CHEROKEE

## Recalls for the same vehicles and component

- [2022303](/recalls/tc/2022303.md), 2022-06-09: Fuel System
- [22V406000](/recalls/nhtsa/22V406000.md), 2022-06-09: FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
- [2019573](/recalls/tc/2019573.md), 2019-11-14: Fuel System
- [2018025](/recalls/tc/2018025.md), 2018-01-11: Fuel System
- [18V048000](/recalls/nhtsa/18V048000.md), 2018-01-11: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
- [16V814000](/recalls/nhtsa/16V814000.md), 2016-11-10: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
- [2016550](/recalls/tc/2016550.md), 2016-11-07: Fuel System
- [2015085](/recalls/tc/2015085.md), 2015-02-26: Fuel System

## Other bulletins for the same vehicles and component

- [9100858](/bulletins/11035066.md), 2026-07-18, Service bulletin: FUEL/PROPULSION SYSTEM. Fuel Delivery Module This GPOP applies to 2021\-2022MY WK \& 2021\-2025MY WD vehicles with extended crank condition due to loss of fuel pressure. Do not replace FDM. Reference TSB 14\-004\-25 REV B. There is a Fuel Pressure Regulator kit to address this issue.
- [9100833 REV1](/bulletins/11035064.md), 2026-07-18, Service bulletin: FUEL/PROPULSION SYSTEM. Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
- [9100857](/bulletins/11035063.md), 2026-07-18, Service bulletin: FUEL/PROPULSION SYSTEM. Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for any bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way. This GPOP applies to 2021\-2022MY WK \& 2021\-2025MY WD vehicles with extended crank condition due to loss of fuel pressure. Do not replace FDM. Reference TSB 14\-004\-25 REV B. There is a Fuel Pressure Regulator kit to address this issue.
- [14\-007\-26](/bulletins/11035051.md), 2026-07-18, Service bulletin: FUEL/PROPULSION SYSTEM. Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: SYMPTOM: ● Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the fuel pressure regulator.
- [9100833](/bulletins/11034342.md), 2026-07-02, Service bulletin: FUEL/PROPULSION SYSTEM. Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
- [14\-004\-25 REV. B](/bulletins/11022173.md), 2025-08-27, Service bulletin: FUEL/PROPULSION SYSTEM. Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: ● Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the \*\*fuel pressure regulator\*\*.
- [S2523000069](/bulletins/11020850.md), 2025-07-23, Service bulletin: FUEL/PROPULSION SYSTEM. Inspection Procedure For Liftgate Gas Strut
- [14\-011\-25](/bulletins/11018698.md), 2025-05-30, Service bulletin: FUEL/PROPULSION SYSTEM. Fuel Filler Hose Leak Customers may comment on the following: ● Fuel odor detected at the rear of the vehicle. This bulletin involves replacing the fuel filler tube clamp and fuel filler tube hose.
- [105038](/bulletins/11018500.md), 2025-05-20, Service bulletin: FUEL/PROPULSION SYSTEM. TUBE \- FUEL INJECTOR SUPPLY \& GASKET \- NONE
- [105039](/bulletins/11018408.md), 2025-05-16, Service bulletin: FUEL/PROPULSION SYSTEM. TUBE \- FUEL INJECTOR SUPPLY \& GASKET \- NONE

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