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Service bulletin LI68.10-P-070572

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11013184
Published by NHTSA2025-01-29
Manufacturer's numberLI68.10-P-070572
Manufacturer's date2025-01-24
NHTSA componentSTRUCTURE:BODY

NHTSA's summary

Complaint Noise from area of instrument panel Noise might occur in the following conditions: - At engine speeds of 1500 rpm to 2000 rpm. - In the speed range up to 45mph - Type of noise: "rattling" / "whirring" / "creaking" Cause Attachment points between strut on shock absorber tower and firewall. Remedy Proceed as described below: 1. Measure the current torque at the rear screws/bolts (strut to bulkhead) and document the result 2. Loosen screw/bolt and move vehicle forwards and backwards approx. 2-3 m (to remove tension) 3. Re-tighten screws/bolts to specified torque (35Nm +/-3.5Nm) 4. Perform test drive and if noise issue is rectified, OK => No further measures required. 5. If the noise complaint is still present after the test drive then measure and document the current torque at the front screws/bolts (strut to spring tower mounting console) 6. Re-tighten to the specified torque value (50Nm+/-5Nm) 7. Perform test drive and if noise issue is rectified, OK => No further measures required. 8. If the noise issue is still present after the test drive, then it is more than likely not related to the mounting of the struts on the body-in-white.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
MERCEDES BENZ C 300 4MATIC2018
MERCEDES BENZ REDUNDANT C63 AMG2015
MERCEDES-BENZ AMG C432017 to 2024
MERCEDES-BENZ AMG C632015 to 2021
MERCEDES-BENZ AMG C63 S2019 to 2023
MERCEDES-BENZ AMG C63 S E2023 to 2024
MERCEDES-BENZ AMG C63S2015 to 2018
MERCEDES-BENZ AMG E532019 to 2023
MERCEDES-BENZ AMG E632018 to 2023
MERCEDES-BENZ AMG E63 S2023
MERCEDES-BENZ AMG GLC432017 to 2024
MERCEDES-BENZ AMG GLC632018 to 2022
MERCEDES-BENZ AMG GLC63 S2020 to 2022
MERCEDES-BENZ AMG GLC63S2018 to 2019
MERCEDES-BENZ C 3002017 to 2024
MERCEDES-BENZ C 350 E2018
MERCEDES-BENZ C3002015 to 2016
MERCEDES-BENZ C3502016 to 2017
MERCEDES-BENZ C4002015
MERCEDES-BENZ C4502016 to 2017
MERCEDES-BENZ E 3002018 to 2019
MERCEDES-BENZ E 4002018
MERCEDES-BENZ E 4502019 to 2024
MERCEDES-BENZ E 450 4MATIC2025
MERCEDES-BENZ GLC 3002018 to 2024
MERCEDES-BENZ GLC 300 COUPE2024
MERCEDES-BENZ GLC 300E2025
MERCEDES-BENZ GLC3002016 to 2017
MERCEDES-BENZ GLC350E2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.