# Service bulletin LI27.00\-P\-073532

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11013079
- Published by NHTSA: 2025\-01\-24
- Manufacturer's number: LI27.00\-P\-073532
- Manufacturer's date: 2025\-01\-19
- NHTSA component: POWER TRAIN

## NHTSA's summary

Complaint If TRANSMISSION 725.1 \(9G TRONIC FACELIFT\) exhibits any "shift quality" problem symptoms, various optimized diagnosis procedures are available to you for selected vehicle model series with STAR3 architecture, Cause Various Remedy Despite this, the problem shift mechanism should be verified with XENTRY in the presence of the customer as a preparatory measure. In event of shift quality problems, before the start of any repair or standard adaptation, the latest quick test, the transmission control unit log and the EEPROM data should be read out as a txt file \(\*.txt\). The EEPROM data must be stored separately on a data medium \(USB stick\) as it can no longer be reproduced after adaptation has been performed. Before creating a TIPS case always check that the engine and transmission control unit as well as the dependent powertrain control units \(e.g. CPC3, DCDC48EVO1, ISG48V2, LIB48\_223\) have the latest software release, and update them, if necessary, then perform another test drive. Note: The latest version of the XENTRY \(including all available add\-ons\) must be used for programming the transmission and engine control unit. Only then can it be ensured that the very latest version of each software is installed. If the problem still persists, the creation of a CAN\-FD measurement \(successor to SD\-SCAN for vehicles with STAR3\) may be necessary, when requested. For this, the parts specified in the parts scope and the corresponding XENTRY versions / add\-ons are required: • W000589002100 Test box 1 • W223589016300 Adapter cable for vehicles with STAR3 • XENTRY 03/2021 with add\-on 19516 • XENTRY 06/2021 with add\-on 19604 • XENTRY 09/2021

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11013079-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11013079-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Transmission and driveline

## Vehicles listed

- 2023 to 2024 MERCEDES\-BENZ AMG C43
- 2019 to 2021 MERCEDES\-BENZ AMG CLS53
- 2019 to 2023 MERCEDES\-BENZ AMG E53
- 2021 MERCEDES\-BENZ AMG E53 S
- 2023 MERCEDES\-BENZ AMG E53E
- 2021 to 2022 MERCEDES\-BENZ AMG GLE53
- 2023 to 2024 MERCEDES\-BENZ AMG GLE53 4MATIC\+
- 2019 to 2021 MERCEDES\-BENZ CLS 450
- 2021 to 2023 MERCEDES\-BENZ E 450
- 2020 to 2024 MERCEDES\-BENZ GLE 450
- 2024 to 2025 MERCEDES\-BENZ GLE 450E 4MATIC
- 2020 to 2021 MERCEDES\-BENZ GLE 580
- 2022 to 2023 MERCEDES\-BENZ GLE 580 4MATIC
- 2019 to 2020 MERCEDES\-BENZ GLS 450
- 2022 to 2024 MERCEDES\-BENZ GLS 450 4MATIC
- 2020 MERCEDES\-BENZ GLS 580 4MATIC
- 2022 to 2023 MERCEDES\-BENZ GLS 580 4MATIC
- 2021 MERCEDES\-BENZ GLS450
- 2021 MERCEDES\-BENZ GLS580
- 2021 MERCEDES\-BENZ S 500
- 2023 MERCEDES\-BENZ S 500
- 2022 MERCEDES\-BENZ S 500 4MATIC
- 2024 MERCEDES\-BENZ S 500 4MATIC
- 2021 MERCEDES\-BENZ S 580
- 2023 MERCEDES\-BENZ S 580
- 2022 MERCEDES\-BENZ S 580 4MATIC
- 2024 MERCEDES\-BENZ S 580 4MATIC
- 2023 MERCEDES\-BENZ S 580 E
- 2024 MERCEDES\-BENZ S 580 E 4MATIC
- 2021 MERCEDES\-MAYBACH S 580
- 2022 to 2024 MERCEDES\-MAYBACH S 580 4MATIC

JSON: [/v1/bulletins/11013079](/v1/bulletins/11013079)

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