# Service bulletin TSB\_ELE338\_R1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11012903
- Published by NHTSA: 2025\-01\-16
- Manufacturer's number: TSB\_ELE338\_R1
- Manufacturer's date: 2025\-01\-09
- Campaign id or software version: SA569
- NHTSA component: ELECTRICAL SYSTEM
- Manufacturer's system: ELE

## NHTSA's summary

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0/AVN5WSOFTWARE UPDATE \(SA569\) \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on Display Audio 2.0 \(D2V\) and AVN 5.0 Wide \(AVN5W\) head units on certain 2022\-2023MY Kia vehicles \(refer to model list on page 9\). The affected vehicles may experience various concerns related to Apple CarPlay®/Android Auto™ phone projection connectivity.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11012903-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11012903-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2022 to 2023 KIA CARNIVAL
- 2022 to 2023 KIA FORTE
- 2022 to 2023 KIA K5
- 2022 KIA NIRO
- 2022 KIA NIRO PHEV
- 2022 to 2023 KIA RIO
- 2022 to 2023 KIA SELTOS
- 2022 KIA SORENTO
- 2022 to 2023 KIA SOUL
- 2023 KIA SPORTAGE
- 2023 KIA SPORTAGE HYBRID
- 2022 KIA TELLURIDE

## Recalls for the same vehicles and component

- [2026327](/recalls/tc/2026327.md), 2026-07-03: Electrical
- [25V874000](/recalls/nhtsa/25V874000.md), 2025-12-17: TRAILER HITCHES; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [25V649000](/recalls/nhtsa/25V649000.md), 2025-09-25: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR; ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
- [2024323](/recalls/tc/2024323.md), 2024-06-06: Electrical
- [24V358000](/recalls/nhtsa/24V358000.md), 2024-05-21: ELECTRICAL SYSTEM:PROPULSION SYSTEM:SHOCK PROTECTION
- [2024093](/recalls/tc/2024093.md), 2024-02-14: Electrical
- [23V298000](/recalls/nhtsa/23V298000.md), 2023-04-26: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [2023149](/recalls/tc/2023149.md), 2023-03-17: Electrical
- [2022500](/recalls/tc/2022500.md), 2022-09-07: Electrical
- [22V651000](/recalls/nhtsa/22V651000.md), 2022-08-29: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

## Other bulletins for the same vehicles and component

- [WTY048\_TSB](/bulletins/11036722.md), 2026-09-02, Service bulletin: ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION/REPLACEMENT \(WTY048\) \- This bulletin provides information associated with the Warranty Extension Program \(WTY048\) to inspect and, if necessary, replace both the high\-pitch and low\-pitch horn assemblies on certain 2022\-2024MY Carnival \(KA4\) vehicles produced from January 4, 2021 through July 4, 2024. The affected vehicles may experience a distorted or inoperative horn sound caused by excessive moisture and dust exposure over time. The warranty coverage for repairs related to the horn assembly has been extended from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
- [WTY048\_QA](/bulletins/11036721.md), 2026-09-02, Warranty extension: ELECTRICAL SYSTEM. WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER \(WTY048\) \- This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY048.
- [WTY048\_OWNR](/bulletins/11036711.md), 2026-09-02, Warranty extension: ELECTRICAL SYSTEM. WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION \(WTY048\) \- This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in certain 2022\-2024 MY Carnival vehicles from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition free of charge at no cost to the customer.
- [WTY048\_DPSM](/bulletins/11036701.md), 2026-09-02, Warranty extension: ELECTRICAL SYSTEM. WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO \(WTY048\) \- This document is the announcement to the dealer Parts and Service managers advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly for certain 2022\-2024 MY Carnival vehicles manufactured from January 4, 2021 through July 4, 2024, from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition.
- [WTY048\_DP](/bulletins/11036631.md), 2026-09-02, Warranty extension: ELECTRICAL SYSTEM. WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO \(WTY048\) \- This document is the announcement to the dealer principals advising that Kia is s extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly for certain 2022\-2024 MY Carnival vehicles manufactured from January 4, 2021 through July 4, 2024, from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition.
- [TSB\_CLI049\_R2](/bulletins/11036628.md), 2026-09-02, Service bulletin: ELECTRICAL SYSTEM; VISIBILITY/WIPER. TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Air Conditioning \(A/C\) compressor assembly on some 2011MY\~ Optima Hybrid \(TF HEV, JF HEV/PHEV\), 2015MY\~ Soul EV \(PS EV\), 2017MY\~ Niro \(DE HEV/PHEV/EV\), 2022MY\~ EV6 \(CV\), 2021MY\~ Sorento \(MQ4 HEV/PHEV\), 2023MY\~ Sportage \(NQ5 HEV/PHEV\), and 2023MY\~ Niro \(SG2 EV/HEV/PHEV\) vehicles.
- [TSB\_ENG263](/bulletins/11036452.md), 2026-08-28, Service bulletin: ENGINE; ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: MISFIRE CONCERN DUE TO OVERRUNNING ALTERNATOR DECOUPLER \- This bulletin provides information to address unresolved misfire events on some 2020–2024MY Forte \(BDm\) produced from January 1, 2019 through September 30, 2024, and 2020–2022MY Soul \(SK3\) vehicles produced from November 1, 2018 through May 31, 2022 equipped with a Gamma 1.6L T‑GDI engine. In certain cases, misfire symptoms may persist after completing normal diagnostic procedures and replacing ignition‑related components \(spark plugs, ignition coils, and fuel injectors\). If misfire concerns remain after these repairs are performed, excessive torsional oscillation of the Overrunning Alternator Decoupler \(OAD\) pulley may be the contributing factor. This bulletin provides the procedure to replace the OAD pulley with the updated Overrunning Alternator Pulley \(OAP\) kit and associated damper components.
- [TSB\_ELE426](/bulletins/11036390.md), 2026-08-27, Service bulletin: ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE \- This bulletin provides information on the Audio Video Navigation \(AVN\) system software update for certain vehicles equipped with AVN5W and Navigation System listed in the table below. Affected vehicles may overestimate travel times during route calculation.
- [TSB\_ELE425](/bulletins/11035410.md), 2026-07-31, Service bulletin: ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT \(CA2605\) \- This bulletin provides information to replace the front view camera on certain 2023\-2024MY Soul \(SK3\) vehicles produced from March 15, 2022, through March 23, 2024. The affected vehicles may exhibit various warning lights illuminated on the instrument cluster accompanied by DTC C272246.
- [TSB\_ELE416](/bulletins/11035254.md), 2026-07-28, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. TECHNICAL SERVICE BULLETIN: ON\-BOARD CHARGER INSPECTION AND REPLACMENT \(SA644\) \- This bulletin provides information related to charging system diagnosis and repair on certain Sportage \(NQ5 PHEV\) vehicles produced from December 13, 2022 through May 30, 2023. The affected vehicles may experience interrupted or inoperative high‑voltage battery charging due to an on‑board charger \(OBC\) internal malfunction. As a result, charging of the high\-voltage battery may be interrupted or unavailable, with several diagnostic trouble codes \(DTCs\) stored related to the OBC unit. If this occurs, the vehicle can still be driven by the internal combustion engine.

JSON: [/v1/bulletins/11012903](/v1/bulletins/11012903)

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