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Service bulletin SSM 53289

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11012852
Published by NHTSA2025-01-15
Manufacturer's numberSSM 53289
Manufacturer's date2025-01-10
NHTSA componentUNKNOWN OR OTHER

NHTSA's summary

Some 2024-2025 Nautilus and 2025 Explorer/Aviator vehicles may exhibit a concern where during an inbound phone call the person in the vehicle cannot be heard.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Vehicles listed
FORD EXPLORER2025
LINCOLN AVIATOR2025
LINCOLN NAUTILUS2024, 2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.