# Service bulletin 2024120010

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11012810
- Published by NHTSA: 2025\-01\-10
- Manufacturer's number: 2024120010
- Manufacturer's date: 2025\-01\-10
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Mercedes\-Benz AG, the manufacturer of Mercedes\-Benz vehicles, has determined that on certain MY 2024 EQB \(243 platform\) vehicles, the BMS software does not correspond with current production specifications. In this case, a yellow malfunction warning message could erroneously be triggered and displayed in the instrument cluster. This warning message presents no impact to the functionality of the vehicle. MBUSA will conduct a service campaign. An authorized Mercedes\-Benz dealer will update the software of the BMS control unit.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11012810-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11012810-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2024 MERCEDES\-BENZ EQB 250\+
- 2024 MERCEDES\-BENZ EQB 300 4MATIC
- 2024 MERCEDES\-BENZ EQB 350 4MATIC

JSON: [/v1/bulletins/11012810](/v1/bulletins/11012810)

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