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Service bulletin 2024120010

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11012810
Published by NHTSA2025-01-10
Manufacturer's number2024120010
Manufacturer's date2025-01-10
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2024 EQB (243 platform) vehicles, the BMS software does not correspond with current production specifications. In this case, a yellow malfunction warning message could erroneously be triggered and displayed in the instrument cluster. This warning message presents no impact to the functionality of the vehicle. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the software of the BMS control unit.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
MERCEDES-BENZ EQB 250+2024
MERCEDES-BENZ EQB 300 4MATIC2024
MERCEDES-BENZ EQB 350 4MATIC2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.