Service campaign CUSTOMER LETTER
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service campaign |
|---|---|
| NHTSA id | 11012594 |
| Published by NHTSA | 2025-01-07 |
| Manufacturer's number | CUSTOMER LETTER |
| Manufacturer's date | 2024-12-19 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
This Service Campaign Customer Letter sent to owners explains how extreme cold temperatures affects the PHEV battery, provides recommendations to help the battery remain in Ready mode and offers a software update to prolong the time it takes for the battery to cool off.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| MITSUBISHI OUTLANDER PHEV | 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| TSB-26-54-002 | 2026-06-11. Service bulletin. This Technical Service Bulletin sent to dealers addresses why the Mi-Pilot Assist/Adaptive Cruise stops working and provides guidance to collect and report diagnostic trouble codes. |
|---|---|
| TSB-26-54-001 | 2026-05-07. Service bulletin. This Technical Service Bulletin provides the re-start and cold start procedures for the A-IVI (Alliance In-Vehicle Infotainment) to avoid unnecessary unit replacements. |
| TECH TALK 290 | 2026-03-04. Other. Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications. |
| TECH TALK 289 | 2025-12-06. Other. Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications. |
| TECH TALK 287 | 2025-08-08. Other. Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications. |
| TIN-25-54-006 | 2025-08-08. Service bulletin. This Technical Information Notice informs dealers that when evaluating a 2023–2024 Outlander Plug-In Hybrid built before 2/8/2024 for a discharged 12V battery that requires replacement of the battery, make sure to also perform TSB-24-54-002 |
| TIN-25-54-005 | 2025-05-06. Service bulletin. This Technical Information Notice informs dealers that MMNA will be releasing a Navigation System Map Update Tool for Windows and Mac computer users on the Mitsubishi Motors Online Navigation Portal. |
| TECH TALK 285 | 2025-04-07. Other. Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications. |
| TECH TALK 284 | 2025-02-06. Other. Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications. |
| CUSTOMER LETTER | 2025-01-07. Service campaign. This Service Campaign Customer Letter sent to owners explains how extreme cold temperatures affects the PHEV battery and provides recommendations to help the battery remain in Ready mode. |