Service campaign S4309 202412
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service campaign |
|---|---|
| NHTSA id | 11012163 |
| Published by NHTSA | 2025-01-02 |
| Manufacturer's number | S4309 202412 |
| Manufacturer's date | 2024-12-03 |
| NHTSA component | ENGINE |
NHTSA's summary
Mack Trucks has identified that certain GR model trucks may encounter an issue with the EECU during a shutdown event. If this occurs, the EECU could become corrupted, leading to multiple fault codes, engine derate, and, in some cases, preventing the truck from starting. For vehicles within the affected population, please follow the instructions below to program the EECU.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Engine
| MACK GRANITE (GR) | 2025 (the catalog's model; the bulletin names a series or trim of it) |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| TSB M-913-001 202609 | 2026-10-02. Service bulletin. Parker engine-mounted hydraulic pump service bulletin. |
|---|---|
| CBR-2592-1 202606 | 2026-06-29. Service bulletin. The purpose of this CBR is to provide steps on how to correct a customer complaint of DTC P107B86 accompanied With intermittent loss of throttle. |
| CBR 2107-22 202601 | 2026-02-02. Service bulletin. CBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4) and PR(4)). |
| CBR 199 202512 | 2026-01-05. Service bulletin. Vehicles affected by this issue will show coolant runoff on the front rights side of the engine. |
| CBR 2171-11 202511 | 2025-12-03. Service bulletin. CBR - Mack Temperature Sensor Troubleshooting Guide |
| CBR 199-6 202511 | 2025-12-03. Service bulletin. CBR - 13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between The Coolant Pump Housing And Oil Cooler Housing. |
| CBR 2107-21 202505 | 2025-06-02. Service bulletin. Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer |
| CBR 170-8 202505 | 2025-06-02. Service bulletin. Inactive Code P25AE00 Being Generated After A Hard Pull And A Momentary Drop In Engine Oil Pressure (Low Oil Pressure) (Possible Related Codes - SPN4811 , SPN 100 , PID 100) |
| CBR-561 202503 | 2025-04-02. Service bulletin. If oil dilution is suspected refer to the applicable CBR solution below: ∙ CBR-659Mack Chassis - Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions, All Model Years |
| S4342-202502 | 2025-03-03. Service bulletin. Mack Trucks has determined that a select group of trucks were built with an AHI Module fuel pressure sensor which does not meet our specifications. |