WenmarOpen by Wenmar Pro

Service campaign NCU - 2024110005

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService campaign
NHTSA id11012123
Published by NHTSA2025-01-02
Manufacturer's numberNCU - 2024110005
Manufacturer's date2024-12-20
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2023 S-Class (223 platform) vehicles, the lens hood of the multifunction camera may not correspond to current production specifications. The polarity of the wires in the connector housing for the lens hood may be switched. As a consequence, the multifunction camera view may be reduced and a “camera view restricted” message may be present in the instrument cluster. The rear-view camera is not affected. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will check the wiring of the lens hood and replace the lens hood of the multifunction camera if necessary.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
MERCEDES-BENZ S 5002021
MERCEDES-BENZ S 5002023
MERCEDES-BENZ S 500 4MATIC2022
MERCEDES-BENZ S 5802021
MERCEDES-BENZ S 5802023
MERCEDES-BENZ S 580 4MATIC2022
MERCEDES-BENZ S 580 E2023
MERCEDES-MAYBACH S 5802021
MERCEDES-MAYBACH S 580 4MATIC2022 to 2023
MERCEDES-MAYBACH S 6802023
MERCEDES-MAYBACH S 680 4MATIC2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.