# Service bulletin S2208000045 REV.B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11011774
- Published by NHTSA: 2024\-12\-11
- Manufacturer's number: S2208000045 REV.B
- Manufacturer's date: 2024\-12\-11
- NHTSA component: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
- Manufacturer's system: Backup Camera

## NHTSA's summary

Backup Camera Poor Image Quality Inspection

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11011774-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11011774-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Backup camera

## Vehicles listed

- 2019 to 2023 CHRYSLER 300
- 2019 to 2025 CHRYSLER PACIFICA
- 2019 to 2025 CHRYSLER PACIFICA PLUG\-IN HYBRID
- 2019 to 2020 CHRYSLER TOWN AND COUNTRY
- 2020 to 2025 CHRYSLER VOYAGER
- 2019 to 2020 DODGE CARAVAN
- 2019 to 2023 DODGE CHALLENGER
- 2019 to 2023 DODGE CHARGER
- 2019 to 2025 DODGE DURANGO
- 2019 to 2023 JEEP CHEROKEE
- 2019 to 2022 JEEP GRAND CHEROKEE
- 2019 to 2024 RAM 1500
- 2019 to 2024 RAM 2500
- 2019 to 2024 RAM 3500
- 2019 to 2024 RAM 4500
- 2019 to 2024 RAM 5500

## Recalls for the same vehicles and component

- [26V327000](/recalls/nhtsa/26V327000.md), 2026-05-21: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [25V471000](/recalls/nhtsa/25V471000.md), 2025-07-17: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [25V388000](/recalls/nhtsa/25V388000.md), 2025-06-12: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [25V083000](/recalls/nhtsa/25V083000.md), 2025-02-13: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION:DISPLAY FUNCTION
- [24V437000](/recalls/nhtsa/24V437000.md), 2024-06-13: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [24V436000](/recalls/nhtsa/24V436000.md), 2024-06-13: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [24V289000](/recalls/nhtsa/24V289000.md), 2024-04-25: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [23V654000](/recalls/nhtsa/23V654000.md), 2023-09-28: BACK OVER PREVENTION:DISPLAY FUNCTION
- [23V577000](/recalls/nhtsa/23V577000.md), 2023-08-14: BACK OVER PREVENTION:DISPLAY FUNCTION
- [23V059000](/recalls/nhtsa/23V059000.md), 2023-02-09: BACK OVER PREVENTION:DISPLAY FUNCTION

## Other bulletins for the same vehicles and component

- [S2508000029 REV.B](/bulletins/11036279.md), 2026-08-19, Service bulletin: BACK OVER PREVENTION: WARNINGS. Instrument Panel Cluster \(IPC\) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes \(DTCs\)
- [9100850](/bulletins/11034377.md), 2026-07-02, Service bulletin: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; BACK OVER PREVENTION: WARNINGS. When dealers search for WD \(68530334AA\) or RU \(68227397AH\) analog rear view camara part number for a repair/replacement part, we want to notify them to review Star Online S2208000045 before replacing cameras for poor image quality \(fuzzy, blurry, pixelated\) to ensure camera replacement is warranted / justified. This SOL provides a process for evaluating if the camera's image quality is within a typical range.
- [96C Combo](/bulletins/11023334.md), 2025-09-24, Service campaign: ELECTRICAL SYSTEM; BACK OVER PREVENTION: WARNINGS. Customer Satisfaction Notification 96C – Park Assis Module \- Dealer Notification
- [S2508000070](/bulletins/11022565.md), 2025-09-04, Service bulletin: BACK OVER PREVENTION: WARNINGS. Service Park Assist Message Displayed on The Instrument Panel Cluster \(IPC\), Park Assist System Inoperative
- [103289](/bulletins/11014887.md), 2025-03-04, Service bulletin: BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION. CAMERA \- REAR VIEW
- [0803524](/bulletins/10251882.md), 2024-03-18, Service bulletin: EXTERIOR LIGHTING; ELECTRICAL SYSTEM; BACK OVER PREVENTION. Battery Pack Control Module \(BPCM\) Software Update Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes \(DTC\)s have been set: ? P0AC0 \- Hybrid Battery Pack Current Sensor 1 Circuit Performance. ? P1A29 \- Cell Supervisory Circuit A Failure. ? P0DE7 \- Hybrid/EV Battery Pack Cell Voltage High. ? P0ABA \- Voltage Sense A Circuit. ? P0B3D \- Hybrid Battery Voltage Sense "A" Circuit Low. ? P0B3E \- Hybrid Battery Voltage Sense "A" Circuit High. ? U3017 \- Control Module Timer/Clock Performance. ? P0E55 \- DC/DC Converter Current Sensor Circuit "A". ? P0DAF \- Hybrid/EV Battery Cell Balancing Circuit "A". ? P0AD4 \- Hybrid Battery Pack Air Flow System Insufficient Air Flow. This bulletin involves updating the BPCM with the latest available software.
- [0803224](/bulletins/10251879.md), 2024-03-18, Service bulletin: BACK OVER PREVENTION; ELECTRICAL SYSTEM; EXTERIOR LIGHTING. Battery Pack Control Module \(BPCM\) Software Update Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes \(DTC\)s have been set: ? P0AC0 \- Hybrid Battery Pack Current Sensor 1 Circuit Performance. ? P1A29 \- Cell Supervisory Circuit A Failure. ? P0DE7 \- Hybrid/EV Battery Pack Cell Voltage High. ? P0ABA \- Voltage Sense A Circuit. ? P0B3D \- Hybrid Battery Voltage Sense "A" Circuit Low. ? P0B3E \- Hybrid Battery Voltage Sense "A" Circuit High. ? U3017 \- Control Module Timer/Clock Performance. ? P0E55 \- DC/DC Converter Current Sensor Circuit "A". ? P0DAF \- Hybrid/EV Battery Cell Balancing Circuit "A". ? P0AD4 \- Hybrid Battery Pack Air Flow System Insufficient Air Flow. This bulletin involves updating the BPCM with the latest available software.
- [1800824](/bulletins/10251873.md), 2024-03-18, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT; PARKING BRAKE; BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE; SERVICE BRAKES, HYDRAULIC; FUEL SYSTEM, DIESEL; EXTERIOR LIGHTING; POWER TRAIN; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\). Flash: Powertrain Control Module \(PCM\) Updates Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: P0506\-00 \- Idle Control System RPM \- Lower Than Expected.P0607\-00 \- ECU Internal Performance. P20E8\-00 \- Reductant Pressure Too Low. P0301\-00 \- Cylinder 1 Misfire. P0302\-00 \- Cylinder 2 Misfire. P0303\-00 \- Cylinder 3 Misfire. P0304\-00 \- Cylinder 4 Misfire. P0305\-00 \- Cylinder 5 Misfire. P0306\-00 \- Cylinder 6 Misfire. P0299\-00 \- Turbocharger Underboost. P1D73\-00 \- AGS Performance. P0626 \- Generator Field Control Circuit High. P218F \- Reductant No Flow Detected. P2002 \- Diesel Particulate Filter Efficiency Below Threshold. P24A5 \- EGR Cooler Bypass Bank 1 Control Stuck. P0191 \- Fuel Rail Pressure Sensor Circuit Performance. P0461 \- Fuel Level Sensor 1 Performance. P0401 \- EGR System Performance. P20EE \- SCR NOx Catalyst Efficiency Below Threshold \- Bank 1. P061A \- Level 2 Torque Performance. P061B \- Internal Control Module Torque Calculation Performance. P061E \- Internal Control Module Brake Signal Performance. P062C \- ETC Level 2 MPH Performance. P0106 \- Manifold Absolute Pressure Sensor Performance \(In extreme cold ambient temperatures\). P0116 \- Engine Coolant Temperature Sensor Performance. P0420 \- Catalyst System Efficiency Bank 1. P1507 \- Crankcase Filter Restriction. P203F \- Reductant Level Too Low. P226C \- Turbocharger Boost Control ?A? Slow Response \(In extreme cold ambient temperatures\). P2579 \- Turbocharger Speed Sensor Circuit. U0101 \- Lost Communication with TCM. U02A3 \- Lost of Communication with PM Sensor. U3017 \- Control Module Timer/Clock Performance. Customers may also experience one or more of the following Power
- [1800724](/bulletins/10251872.md), 2024-03-18, Service bulletin: POWER TRAIN; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); BACK OVER PREVENTION; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC; FUEL SYSTEM, GASOLINE; EQUIPMENT; FUEL SYSTEM, DIESEL; PARKING BRAKE. Flash: Powertrain Control Module \(PCM\) Updates Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: P0506\-00 \- Idle Control System RPM \- Lower Than Expected. P0607\-00 \- ECU Internal Performance. P20E8\-00 \- Reductant Pressure Too Low. P0301\-00 \- Cylinder 1 Misfire. P0302\-00 \- Cylinder 2 Misfire. P0303\-00 \- Cylinder 3 Misfire. P0304\-00 \- Cylinder 4 Misfire. P0305\-00 \- Cylinder 5 Misfire. P0306\-00 \- Cylinder 6 Misfire. P0299\-00 \- Turbocharger Underboost. P1D73\-00 \- AGS Performance. P0626 \- Generator Field Control Circuit High. P218F \- Reductant No Flow Detected. P2002 \- Diesel Particulate Filter Efficiency Below Threshold. P24A5 \- EGR Cooler Bypass Bank 1 Control Stuck. P0191 \- Fuel Rail Pressure Sensor Circuit Performance. P0461 \- Fuel Level Sensor 1 Performance. P0401 \- EGR System Performance. P20EE \- SCR NOx Catalyst Efficiency Below Threshold \- Bank 1. P061A \- Level 2 Torque Performance. P061B \- Internal Control Module Torque Calculation Performance. P061E \- Internal Control Module Brake Signal Performance. P062C \- ETC Level 2 MPH Performance. P0106 \- Manifold Absolute Pressure Sensor Performance \(In extreme cold ambient temperatures\). P0116 \- Engine Coolant Temperature Sensor Performance. P0420 \- Catalyst System Efficiency Bank 1. P1507 \- Crankcase Filter Restriction. P203F \- Reductant Level Too Low. P226C \- Turbocharger Boost Control ?A? Slow Response \(In extreme cold ambient temperatures\). P2579 \- Turbocharger Speed Sensor Circuit. U0101 \- Lost Communication with TCM. U02A3 \- Lost of Communication with PM Sensor. U3017 \- Control Module Timer/Clock Performance.
- [0900124](/bulletins/10251862.md), 2024-03-18, Service bulletin: BACK OVER PREVENTION. Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location\(s\) when cold. This bulletin involves replacing the exhaust manifolds.

JSON: [/v1/bulletins/11011774](/v1/bulletins/11011774)

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