Service bulletin LI82.85-P-068986
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11011767 |
| Published by NHTSA | 2024-12-11 |
| Manufacturer's number | LI82.85-P-068986 |
| Manufacturer's date | 2024-12-06 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
Complaint <p> After a software update, the MBUX multimedia system (A26/17) may incorrectly display the fault code B19C804 "Software tampering has been detected. There is an internal fault". </p> <p> </p> <p> Note: If there are no relevant customer complaints, then the DTC can be ignored as it does not directly affect functionality. If there is a customer complaint in addition to the above DTC, further diagnostic measures must be performed. </p> Cause The current software release of the MBUX multimedia system (A26/17) Remedy <p>Update the A26/17 to newest available software release.</p><p> </p><p>Note: Do not replace any parts.</p>
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
Trouble codes named
B19C8
| MERCEDES-BENZ A 220 | 2019 to 2022 |
|---|---|
| MERCEDES-BENZ AMG A35 | 2020 to 2021 |
| MERCEDES-BENZ AMG CLA35 | 2020 to 2024 |
| MERCEDES-BENZ AMG CLA45 | 2020 to 2024 |
| MERCEDES-BENZ AMG GLB35 | 2021 to 2025 |
| MERCEDES-BENZ AMG GLC43 | 2017 to 2023 |
| MERCEDES-BENZ AMG GLC63 | 2018 to 2021 |
| MERCEDES-BENZ AMG GLC63 S | 2020 to 2021 |
| MERCEDES-BENZ AMG GLC63S | 2018 to 2019 |
| MERCEDES-BENZ AMG GLE53 | 2021 to 2022 |
| MERCEDES-BENZ AMG GLE53 4MATIC+ | 2023 to 2024 |
| MERCEDES-BENZ AMG GLE63 S | 2021 to 2022 |
| MERCEDES-BENZ AMG GLE63 S 4MATIC+ | 2023 to 2024 |
| MERCEDES-BENZ AMG GLS63 | 2021 to 2022 |
| MERCEDES-BENZ AMG GLS63 4MATIC+ | 2023 to 2024 |
| MERCEDES-BENZ CLA 250 | 2020 to 2024 |
| MERCEDES-BENZ GLB 250 | 2020 to 2025 |
| MERCEDES-BENZ GLC 300 | 2018 to 2023 |
| MERCEDES-BENZ GLC 350 E | 2018 |
| MERCEDES-BENZ GLC 350 E | 2020 |
| MERCEDES-BENZ GLC300 | 2016 to 2017 |
| MERCEDES-BENZ GLC350E | 2019 |
| MERCEDES-BENZ GLE 350 | 2020 to 2024 |
| MERCEDES-BENZ GLE 350 4MATIC | 2025 |
| MERCEDES-BENZ GLE 450 | 2020 to 2024 |
| MERCEDES-BENZ GLE 450E 4MATIC | 2024 to 2025 |
| MERCEDES-BENZ GLE 580 | 2020 to 2021 |
| MERCEDES-BENZ GLE 580 4MATIC | 2022 to 2024 |
| MERCEDES-BENZ GLS 450 | 2020 |
| MERCEDES-BENZ GLS 450 4MATIC | 2022 to 2024 |
| MERCEDES-BENZ GLS 580 4MATIC | 2020 |
| MERCEDES-BENZ GLS 580 4MATIC | 2022 to 2024 |
| MERCEDES-BENZ GLS450 | 2021 |
| MERCEDES-BENZ GLS580 | 2021 |
| MERCEDES-MAYBACH GLS 600 | 2021 |
| MERCEDES-MAYBACH GLS 600 4MATIC | 2022 to 2024 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.