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Service bulletin LI82.85-P-068986

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11011767
Published by NHTSA2024-12-11
Manufacturer's numberLI82.85-P-068986
Manufacturer's date2024-12-06
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Complaint <p> After a software update, the MBUX multimedia system (A26/17) may incorrectly display the fault code B19C804 "Software tampering has been detected. There is an internal fault". </p> <p> </p> <p> Note: If there are no relevant customer complaints, then the DTC can be ignored as it does not directly affect functionality. If there is a customer complaint in addition to the above DTC, further diagnostic measures must be performed. </p> Cause The current software release of the MBUX multimedia system (A26/17) Remedy <p>Update the A26/17 to newest available software release.</p><p> </p><p>Note: Do not replace any parts.</p>

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Trouble codes named

B19C8

Vehicles listed
MERCEDES-BENZ A 2202019 to 2022
MERCEDES-BENZ AMG A352020 to 2021
MERCEDES-BENZ AMG CLA352020 to 2024
MERCEDES-BENZ AMG CLA452020 to 2024
MERCEDES-BENZ AMG GLB352021 to 2025
MERCEDES-BENZ AMG GLC432017 to 2023
MERCEDES-BENZ AMG GLC632018 to 2021
MERCEDES-BENZ AMG GLC63 S2020 to 2021
MERCEDES-BENZ AMG GLC63S2018 to 2019
MERCEDES-BENZ AMG GLE532021 to 2022
MERCEDES-BENZ AMG GLE53 4MATIC+2023 to 2024
MERCEDES-BENZ AMG GLE63 S2021 to 2022
MERCEDES-BENZ AMG GLE63 S 4MATIC+2023 to 2024
MERCEDES-BENZ AMG GLS632021 to 2022
MERCEDES-BENZ AMG GLS63 4MATIC+2023 to 2024
MERCEDES-BENZ CLA 2502020 to 2024
MERCEDES-BENZ GLB 2502020 to 2025
MERCEDES-BENZ GLC 3002018 to 2023
MERCEDES-BENZ GLC 350 E2018
MERCEDES-BENZ GLC 350 E2020
MERCEDES-BENZ GLC3002016 to 2017
MERCEDES-BENZ GLC350E2019
MERCEDES-BENZ GLE 3502020 to 2024
MERCEDES-BENZ GLE 350 4MATIC2025
MERCEDES-BENZ GLE 4502020 to 2024
MERCEDES-BENZ GLE 450E 4MATIC2024 to 2025
MERCEDES-BENZ GLE 5802020 to 2021
MERCEDES-BENZ GLE 580 4MATIC2022 to 2024
MERCEDES-BENZ GLS 4502020
MERCEDES-BENZ GLS 450 4MATIC2022 to 2024
MERCEDES-BENZ GLS 580 4MATIC2020
MERCEDES-BENZ GLS 580 4MATIC2022 to 2024
MERCEDES-BENZ GLS4502021
MERCEDES-BENZ GLS5802021
MERCEDES-MAYBACH GLS 6002021
MERCEDES-MAYBACH GLS 600 4MATIC2022 to 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.