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Service campaign DP1038

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService campaign
NHTSA id11011727
Published by NHTSA2024-12-10
Manufacturer's numberDP1038
Manufacturer's date2024-11-05
NHTSA componentUNKNOWN OR OTHER

NHTSA's summary

URGENT: HLCM AND GCCC RELOAD MUST BE PERFORMED PRIOR TO PDS SOFTWARE!
 Polestar Automotive USA and Polestar Automotive Canada on behalf of Polestar Performance AB, have decided to launch Delivery Action DP1038: PS3 HLCM and GCCC reload on certain MY 2025 Polestar 3 vehicles.
 Polestar has identified that if a High to Low voltage Converter Module (HLCM) and Grid Communication Charging Control (GCCC) Reloads are not performed prior to the Pre-delivery Software (PDS), there may be a risk of other issues during PDS.
 The corrective action is to perform a HLCM and GCCC Reload before the Pre-Delivery Software.
 A total of 217 U.S. and 79 Canadian vehicles are eligible for this Delivery Action.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Vehicles listed
POLESTAR POLESTAR 32025

Listing a model year does not mean every vehicle of it is concerned: the document says which.