# Service bulletin T\-SB\-0021\-24 Rev2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11011651
- Published by NHTSA: 2024\-12\-07
- Manufacturer's number: T\-SB\-0021\-24 Rev2
- Manufacturer's date: 2024\-11\-22
- Campaign id or software version: T\-SB\-0021\-24 Rev2
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. Electrified vehicles are equipped with two types of batteries, a High Voltage \(HV\) battery and a 12V battery. Conventional vehicles are equipped with only a 12V battery. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer’s responsibility to maintain the specified State\-Of\-Charge \(SOC\) of the vehicle’s battery while in stock and ensure proper SOC at delivery. To reduce customer service concerns due to an undercharged battery, ALL dealers should test the 12V battery and recharge, if necessary, no more than 48 hours before delivery to the customer.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11011651-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11011651-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2025 TOYOTA 4RUNNER
- 2025 TOYOTA 4RUNNER I\-FORCE MAX HYBRID
- 2025 TOYOTA BZ4X
- 2025 TOYOTA CAMRY HYBRID
- 2025 TOYOTA COROLLA
- 2025 TOYOTA COROLLA CROSS
- 2025 TOYOTA COROLLA CROSS HYBRID
- 2025 TOYOTA COROLLA HATCHBACK
- 2025 TOYOTA COROLLA HYBRID
- 2025 TOYOTA CROWN
- 2025 TOYOTA CROWN SIGNIA
- 2025 TOYOTA GR COROLLA
- 2025 TOYOTA GRAND HIGHLANDER
- 2025 TOYOTA GRAND HIGHLANDER HYBRID
- 2025 TOYOTA HIGHLANDER
- 2025 TOYOTA HIGHLANDER HYBRID
- 2025 TOYOTA LAND CRUISER HYBRID
- 2025 TOYOTA MIRAI
- 2025 TOYOTA PRIUS
- 2025 TOYOTA PRIUS PLUG\-IN HYBRID
- 2025 TOYOTA RAV4
- 2025 TOYOTA RAV4 HYBRID
- 2025 TOYOTA RAV4 PLUG\-IN HYBRID
- 2025 TOYOTA SIENNA HYBRID
- 2025 TOYOTA SUPRA
- 2025 TOYOTA TACOMA
- 2025 TOYOTA TACOMA HYBRID
- 2025 TOYOTA TUNDRA
- 2025 TOYOTA TUNDRA HYBRID
- 2025 TOYOTA redundant 86
- 2025 TOYOTA redundant SEQUOIA

JSON: [/v1/bulletins/11011651](/v1/bulletins/11011651)

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